Full Time - Padstow, NSWAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment?
Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees?
If this sounds like you, then we have your next opportunity.Key PointsDiverse and exciting position supporting key customer experienceFlexible working options including Hybrid working arrangementsFantastic opportunities for career growth and personal developmentThe RoleThe Key Account Administrator and Process Excellence Manager is responsible for developing and managing the delivery of the compliance processes to meet and exceed the needs of the Insurance Segment Key Accounts.
Key duties and responsibilities include:Lead and support the effective day-to-day delivery of compliance processes for our key insurance customerBuild capability to ensure key account customers' needs and expectations are exceededCollaborate with internal partners to identify and implement opportunities to enhance key account customer experienceIdentify and implement administrative process and procedural efficiencies to enhance customer experienceThe PerksO'Brien is committed to giving you fantastic benefits, a platform for development, and working with you to grow your career.
To support this, we offer:Flexible working including Hybrid working arrangements and the ability to work from Corporate Head Office, Service Centres, and other O'Brien locationsOngoing reward and recognition programsOngoing learning and development opportunitiesCommunity service/volunteering leave and giving back opportunitiesEmployee discounts with O'Brien services and our corporate partnersWhat We Are Looking ForAt O'Brien we are Caring, Collaborative, Genuine and Driven.
We call this our DNA, and it's what we look for when growing our teams.
If you fit the DNA, you'll fit here.
In conjunction, we are needing someone with:3+ years' experience in a customer process-focused leadership roleHighly developed communication and presentation skillsProven stakeholder engagement, influencing, and presenting skillsDemonstrated high level of business acumen and analytical skillsStrong IT skills, in particular MS Office Suite (Excel, PowerPoint, etc.
)Realise your potential and build a career with O'Brien!
Apply today!As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien puts our customers at the heart of everything we do.
We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year.
We are a highly successful business, and we need talented people like you to keep us strong.
We strive to create a work experience where you can be yourself, achieve great things, and feel inspired.
A workplace where you can be your best you.O'Brien is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our goal is to be a diverse workforce that is representative of the communities we serve.
If you don't quite meet all of the criteria but feel like you could make a difference at O'Brien, get in touch.#J-18808-Ljbffr