Job Function: Administration / SecretarialWork Type: Fixed term - full timeAbout this roleUtilise your Administrative expertise to provide support and advice to Corrections Victoria within Melbourne's Western Metropolitan areaA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 3rd June 2025About the Business Unit: The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites deliver a range of services including custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area).
About the Role: The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.
Some of your duties will include (Accountabilities differ depending on the work location):
Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the locationProviding information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applicationsProviding reception and telephone responses for the location.The position is based at the Derrimut Community Work Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.
About You: As our ideal candidate, you will possess:
Written Communication – The ability to produce a range of standard written documents, providing clear information and using language appropriate to the audienceVerbal Communication – The ability to assess audience and provides appropriately tailored and clear information and explanations to a range of groups in an effective and confident manner, dealing with challenging behaviour firmly but politelyComputer Skills – The ability to effectively use departmental computer systems for basic word processing, email, appointment scheduling, and internet and intranet functions.How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
#J-18808-Ljbffr