Job DescriptionLocation: Melbourne | Western Metropolitan
Job type: Full time / 1/4/2025
Organisation: Department of Justice and Community Safety
Salary: $58,539 - $75,175
Occupation: Administration/Secretarial
Reference: VG/EM0718DECEMBER2024
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
Utilise your Administrative expertise to provide support and advice to Justice Services within the North West Metropolitan AreaA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 1st April 2025VPS Grade 2: $58,539 - $75,175 plus superannuation.About the Role: The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff. Please note that Accountabilities differ depending on the work location.
Some of your duties will include:
Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the locationProviding information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applicationsProviding reception and telephone responses for the location.The position is based at the Melbourne Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.
About You: As our ideal candidate, you will possess:
Written Communication – The ability to produce a range of standard written documents, providing clear information and using language appropriate to the audience.Verbal Communication – The ability to assess the audience and provide appropriately-tailored and clear information and explanations to a range of groups in an effective and confident manner, dealing with challenging behaviour firmly but politely.Computer Skills – The ability to effectively use departmental computer systems for basic word processing, email, appointment scheduling, and internet and intranet functions.The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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