Location: Melbourne | Northern MetropolitanJob type: Full time / 31/12/2025Organisation: Department of Justice and Community SafetyOccupation: Administration/SecretarialReference: VG/DJ9523DECEMBER2024Job posted: 12/12/2024Closes: 05/01/2025Classification: VPSG2Salary Range: $58,539 - $75,175Work location: Melbourne | Northern MetropolitanAt the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers.We're proud of the important work we do across Victoria. Want to be part of it?Utilise your customer service expertise to provide administrative support to internal and external stakeholders within the North West Metropolitan Area.A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 31st December 2025.About the Role:The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Community Safety who report to CCS Coolaroo. As part of the role, you will also provide consistent, timely, and accurate administrative support to regional locations and staff.The position is based at the Coolaroo Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows and Tullamarine office). A driver's license is therefore preferred but not essential.Some of your duties may include (Accountabilities differ depending on the work location):Providing a range of high-quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location.Providing information and assistance to clients, internal and external stakeholders, and the public, including the collation, review, and processing of applications.Undertaking a range of administrative functions including word processing, data input and management, and the maintenance of various records, registers, and returns.Greeting and liaising with clients and stakeholders and providing accurate advice and information in relation to Justice Services in accordance with business processes.About You:As our ideal candidate for this role, you will be able to demonstrate:Being open to new ideas and approaches. Offers own opinions, asks questions, makes suggestions; does not give up easily; maintains discipline in keeping to work planned or assigned.You consider the merits of new ideas and approaches. Is willing to develop and apply new skills.Recognise own emotional responses to a range of people or events, and the impact these can have on others; recognises that problems or challenges are a normal part of working and actions can be taken to manage them.Proficient use of Microsoft Office Suite.How to Apply:Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks, and misconduct screening. Depending on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).IMPORTANT INFORMATION:CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse, and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe, and child-friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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