Shines Digital is looking for a Junior Digital Account Manager who is excited to immerse themselves into digital marketing and work with a collaborative and innovative team.If you are an organised, proactive and curious person with an interest in developing meaningful agency-customer relationships, read on!Job DescriptionSupport the Account Director and help them keep clients informed of the status of projects and handling client requests promptly and thoroughly.Create WIP documents that will be presented to clients in meetings.Develop and manage a trusting relationship with clients, with the determination to provide the highest standard of service and a laser focus on results.Develop a deep understanding of customer requirements, industry trends and target audiences.Help devise digital marketing strategies that will help clients achieve their digital marketing goals.Set specific, realistic time frames for campaigns, setting an expectation and clearly communicating to clients. And then ensure that what we say we will deliver is delivered on time.Write briefs for designers, copywriters and specialists and clearly articulate the needs for effective advertising.Who Are We?Shines Digital is an independent, rapidly growing and innovative performance marketing agency, led by industry veterans with previous experience growing digital marketing agencies, as well as working client-side. We understand our customers and we know this industry inside-out. We are driven, passionate and always open to learning more, sharing what we do know and helping our team succeed in achieving their own goals, beyond the goals of the agency.There is no one size fits all approach here, whether it comes to our staff or our customers, who receive a tailor-made service we are proud of. We work with exciting brands, including Australian household names, international brands, as well as innovative startups and scaleups taking their products to the global market.We also know when to take a break, re-balance and maintain focus on the important things in life, of which work is just one. We are proud of our unique culture and genuinely care about our people, continually striving to get the balance right between high performance and a focus on our families and whatever makes the world go around for each of us outside of work. We are one team and look out for each other. We are only looking for people to join us who can do the same to help us grow our team into a community we will all be proud to be a part of. With an office located just 100m from Manly beach, you're welcome to duck out for a swim - the CEO does. And if the weather is great and you feel like it, we can take a meeting by the beach too.Truly people-focused, joining Shines Digital means ample opportunity to grow and develop new skills, recognition of your achievement and reward when it's due.How we will know you're the one:A proactive 'can do' attitude is your default. When you see an opportunity for improvement, you don't wait for someone else to do it - you roll up your sleeves and take ownership.You have previous experience managing accounts or paid digital marketing campaigns.You are highly organised and self-motivated, with a methodical, thorough and structured approach to work while managing a dynamic workload and handling deadlines.You are committed to delivering an excellent customer experience.You possess good judgment and decision-making aptitude, being able to think on your feet, ask the right questions, move fast and execute with precision.You like a mix of independent and collaborative work.You have excellent communication skills and are able to articulate yourself clearly.If this sounds like you and we sound like your kind of people, we look forward to chatting to you soon. Email your CV to ******.
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