?????
?????????????(???)
??????
Amazon??Fulfillment Center = FC ????????????????IT Support Engineer????????Amazon?FC???????????????????????????????????????????????IT????????????Amazon FC?????IT????????????
?????????????????!
??????????????????????????!
???????????????????????????????!
????????????????
Amazon????????????????????
???Amazon????????????????????????????????????????
?????Amazon Japan???????????Amazon FC????????Amazon Web Service(AWS)????????????????????????????
?????
IT?
??????
·Amazon?FC???????????IT????·????·?????????????????
·????????????????????????
·Amazon Locker?????????
????????
·???????????????????????
·Locker????????????????????????
·??(Linux, Windows CE)??????(?????????·?????)?????·???????????
·??????????
·????????????
·24/365??????(?????????????)
?Essential Functions?
Locker?????????:40%
??????????IT??????????·????????:60%
?????????·???
1.
IT ???
·??????·????????(??????????)?????????·??????
·???????????PC?????
2.
??
???: ???????1??? ????????????
??:????????????
3.
???
·????????????????????????????
???????????·???
·?????????????????
·2????IT??????
·IT?????
?Other Skills?
·??????????????????????????????????????????????
·????????????????????????????????
·???????????????????????
·???????????????????
?Education?
Required Degree:??
?????
????:?????????
??:?10?+????
?)9:00-18:00, 12:00-21:00? ? ???????????
???????????????????????????????????
·IT?????:https://www.amazon.co.jp/b?node=5609902051
·IT????????:https://www.amazon.co.jp/b/ref=s9_acss_bw_cg_Ops044IT_md3_w?node=10352013051&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=merchandised-search-9&pf_rd_r=5JFE96S9JTT9QTKM4K6J&pf_rd_t=101&pf_rd_p=656fd1d6-e66f-410f-baea-017439281653&pf_rd_i=5609902051
·????????????(FC)?????:https://www.amazon.co.jp/b?node=5637337051
?????????????????????????????????????????????????https://www.amazon.jobs/jp/landing_pages/passivesmoking
Amazon ???????????????????????????Amazon????????????????????????????????????????????????????????????????????????????????????????????????????https://www.amazon.jobs/disability/jp
About the team
Provides 7x24 IT remote support for Japan FCs as JP triage team, called "JP-RITS"
1.
The first contact and remote support for AFT(FC) tools and vendor systems such as SLAM, MAGIC, and Shipping Sorter.
2.
The first contact and remote support for all troubles of IT infrastructure including user equipments in AMZL, VF, and EF.
3.
Handle, troubleshoot, and triage all system troubles in JP-RITS queue.
4.
Facilitate the conference in Japanese and English including translation when high severity issues.
5.
Provide Locker and Redshift support with stakeholders.
6.
Support for any kinds of IT projects if necessary.
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