Management (Information & Communication Technology)
Full time
At UTS, we're changing the game.
We're on a journey to be the leading university of technology and we're moving the world forward with our breakthroughs.
Our state-of-the-art campus in Sydney's vibrant Tech Central precinct is a hub of creativity, innovation, and collaboration, where curiosity thrives.
As we transform our Digital Strategy, we're modernising and adopting Agile methodologies, including the SAFe framework, to boost efficiency and responsiveness.
You'll be joining a supportive and inclusive community that values diverse perspectives and encourages you to bring your whole self to work.
The Opportunity
Are you passionate about driving technological innovation in education?
As the Specialist Faculty Technology Manager, you'll play a pivotal role in enhancing both academic and administrative processes across the faculty.
You'll work closely with faculty leaders and stakeholders to develop and implement cutting-edge technology solutions, ensuring systems and software run smoothly, securely, and reliably.
From managing key faculty-specific tools to leading impactful technology projects from start to finish, you'll have the opportunity to make a tangible difference.
A Day in the Life of a Faculty Technology Support Manager at UTS
Cultivating strong, collaborative relationships with faculty leadership, academic staff, and administrative teams to understand their IT needs, priorities, and strategic goals.
Managing and supporting a team of IT professionals, fostering a high-performance environment that aligns with university objectives.
Offering specialised technology solutions and recommendations to faculty staff and academic leaders to optimise technology usage in teaching, research, and administration.
Managing and maintaining faculty-specific systems and software, ensuring their reliability, security, and compliance with university policies.
Assessing, evaluating, and onboarding new technology solutions, ensuring seamless integration with faculty systems and alignment with strategic priorities.
Leading faculty-specific technology projects from inception to successful implementation, ensuring timely delivery and alignment with faculty goals.
Developing and delivering training to promote the effective use of technology, while staying updated on emerging technologies to drive continuous improvement and innovation.
What You'll Need to Succeed
Ability to contribute to a culture of client empathy, fostering productive and constructive interactions.
Capability to manage high-pressure client support scenarios effectively.
Strong ability to interpret and apply policy, procedures, and principles in service delivery and design.
Proficiency with service management tools like ServiceNow, Intune, and SCCM.
Experience with security and identity management tools such as JAMF, Okta, and Citrix.
Familiarity with the 0365 suite, Microsoft Exchange, and other core enterprise technologies.
Knowledge of specialised faculty applications and key server management.
Remuneration & Benefits
A competitive and comprehensive remuneration package will be offered.
This role attracts 17% superannuation in addition to the base salary.
UTS staff also benefit from a wide range of Employee Benefits.
We prioritise your growth with extensive learning and development opportunities, including leadership programs, study time support, and access to resources like LinkedIn Learning.
Enjoy a comprehensive health and wellbeing package featuring on-campus health services, fitness discounts, and childcare support.
Financially, we offer competitive benefits, including salary packaging options, and exclusive discounts on various products and services.
Plus, benefit from generous leave entitlements and staff recognition programs that celebrate your achievements.
This position is full-time and appointment will be made on a continuing basis.
How to Apply
Please submit your application with your updated Resume and Cover Letter.
Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at Applicants must have current and valid work rights in Australia.
Applications for this role close at midday on Monday, 2nd December 2024.
Accessibility
If you require any adjustments to the recruitment process or an alternative application pathway please contact for assistance.
We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.
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