Networks & Systems Administration (Information & Communication Technology)MIT, a leading Managed Service Provider (MSP) in Perth, is seeking a talented Level 3 IT Engineer to join our growing team.
As a people-first company, we pride ourselves on providing exceptional IT support to our clients while fostering a collaborative and dynamic work environment.In this role, you will be responsible for solving complex technical issues and delivering top-tier IT services.
You will work with a wide range of technologies, focusing on Microsoft Azure, Office 365, and cybersecurity.
You will also have the opportunity to manage critical infrastructure, including VMware and Windows Servers, ensuring that our clients' systems run smoothly and securely.Key Responsibilities:Provide advanced technical support and troubleshooting for Microsoft Azure, Office 365, and cybersecurity solutions.Manage and maintain VMware and Windows Server environments, including Hyper-V, firewalls, routers, switches, and wireless technologies.Lead the resolution of escalated technical issues and serve as a point of expertise for junior team members.Participate in system architecture projects to improve network security and efficiency.Ensure system compliance with security standards and industry best practices.Provide clear communication with clients, offering guidance and insights on their IT infrastructure.Travel to customer sites as needed to provide on-site support.Key Skills and Qualifications:5+ years of experience in IT support, with a focus on Microsoft and VMware environments.Proficiency in Azure Active Directory, Office 365, Windows Server, Hyper-V, and VMware administration.Strong knowledge of network infrastructure and security protocols (firewalls, routers, DNS, DHCP, Group Policy).Certifications such as CompTIA A+, MCSE, CCNA, or equivalent are highly desirable.Excellent problem-solving abilities with a customer-first attitude.Strong interpersonal and communication skills, capable of explaining technical solutions to non-technical users.Ability to work independently and as part of a collaborative team.A valid driver's license and willingness to travel to client sites across the metro area.#J-18808-Ljbffr