It Manager Customer Solutions

Details of the offer

About us When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.
We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.
At DHL Supply Chain (DSC) Australia there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you'll have the tools and training you need to grow and succeed.
DSC is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. DSC will support flexible working arrangements that are tailored to the individual role requirements.
DHL Supply Chain Australia is a Great Place To Work certified.
In this role you will: This role located in west Melbourne is an operational IT leadership position where you will lead an IT team to support a complex supply chain solution during go live and ramp up. You will be responsible for the success of the go live and ongoing support of the client managing the relationship between operations and IT and the client. The business will grow further and opportunities to extend your reach are available. You will be:
Manage the relationship between IT and stakeholders: operations, clients, tech vendors Coordinate the demands coming from stakeholders Coordinate demand versus supply with the IT solution delivery team and our vendors Be exposed to some of the latest technologies in supply chain Have input into DHL regional and global innovation and trend focus and pipelines Work and implement solutions to DHL local, regional and global strategies You have the following qualities & qualifications: Experience with supply chain, complex operations and IT Knowledge and experience of supply chain IT solution design and architecture Strong stakeholder management and great communication skills Customer facing exposure to obtain mutual achievable solutions Be organised, structured, flexible and innovative Have a passion for creating high quality and cost effective solutions Be highly autonomous with a desire to take accountability for all facets of the role and the related deliverables Qualification in IT, Business or Management For the right candidate, this role can be an opportunity to move from an operational role into IT #J-18808-Ljbffr


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