IT Business Analyst
Contract up until 27th June 2025
Paying $62.32 + Super per hour
Your new company
Based in the tropical QLD city of Townsville which boasts 300 days of sunshine per year, a leading government organisation (and the largest of its kind in Northern Australia) are seeking an IT Business Analyst to work on a variety of infrastructure and software projects that underpin the running of this organisation!
Your new role
Your new role will see you work within the small but dedicated multi-disciplinary Technology Project Management Team led by the Program Delivery Manager whose aim is to work on the upgrade, enhancement and rollout of key technical solutions throughout the organisation and the Townsville region.
Within this team you will be part of several key strategic technical projects to be rolled out over the course of several months and years to be used by thousands throughout North Queensland. These technical projects cover multiple domains such as the infrastructure (fibre optic rollouts, Cisco hardware refreshes, etc) and software (application integrations, system implementations, etc) spaces to name a few. The projects under the management of this team vary in size and scope from a few thousand dollars to several million and are a combination of newly created and existing initiatives.
Your role in this team will see you write use cases, capture processes, gather functional and non-functional requirements, create workflows, define technical specifications, identify critical touchpoints and analyse key data amongst other duties. Not limited to be working just within your own team, you will be conducting these tasks with other stakeholders across the organisation (who are to be positively impacted by these projects).
Under new management, this government's IT/Technology division direction is changing with their focus shifting to customer experience which will see greater interaction between IT and the wider business, having a major impact.
This organisation treats everyone with equal respect regardless of if this individual is working in the service desk team, project team or any of the non-technical departments and encourages collaboration to get the job done. Your feedback is always heard and you will be valued based not only on your skill set but yourself as a person.
What you'll need to succeed
Gather and translate technical and non-technical requirements
Work with individuals across all levels of an organisation
The creation of use cases, workflows and technical specifications amongst other documentation
An understanding of a wide variety of IT infrastructure, networking, systems and software ecosystems (due to the projects coming up an 'all-round' knowledge of IT is applicable)
Supplier/vendor/MSP management and liaison
Clear and perfect communication skills (both spoken and written)
Full Australian working rights
Currently residing in Australia (those outside will not be considered)
What you'll get in return
You will be offered an initial contract position up until 27th June 2025 (with chances for extension) paying $62.32 + super per hour with a leading government organisation in Townsville.
What you need to do now
If you are interested in this role, click 'apply now' or email an up-to-date resume to ******. If this role isn't quite right for you but you are looking for a new position please do not hesitate to get in touch.
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