Sales - Inbound (Call Centre & Customer Service) Take the next step in your sales and customer service career with Narangba Timbers We're searching for an experienced Internal Sales Representative to join our dynamic Sales Team. If you're passionate about providing exceptional customer service and enjoy a collaborative team environment, then this is the role for you!
What You'll Be Doing Answering a large volume of calls and managing inbox sales enquiries in a timely and professional manner Cross-selling and up-selling products to reach individual KPIs and business targets Creating quotes, sales orders and raising purchase orders through MYOB Acumatica Liaising with suppliers daily, understanding lead times and applying price margins for Special Order enquiries Providing a high level of customer service while maintaining attention to detail when processing orders The hours of work for this role are 7:30/8:00am - 4:00pm Monday - Friday.
What You Bring to the Table Demonstrated experience in meeting sales KPIs Ability to retain a range of product knowledge and apply this knowledge to support customers' needs and provide advice on best timber practices Experience in multitasking within a high-volume sales environment using effective time and task management skills Effective oral and written communication skills, with an emphasis on listening to customers and tactful questioning to understand their requirements A proactive attitude to customers by being able to follow our Sales Playbook processes Ability to adapt to change with a positive mindset Experience with Colorbond products or within the timber industry will be highly regarded Why You'll Love It Here Friday Breakfasts on Us – Start your day with a team meal Bonus Program - A structure that is achievable so you receive the rewards from your efforts Recognition Program – Be our Team Member of the Month and score gift card prizes Career Growth – We support skills growth and career opportunities Convenient Location – We're based in Narangba Great Discounts on our timber products Join a Recognised Team – We were finalists for Customer Service Excellence at the Moreton Bay Business Awards 2023. Be part of something exceptional! Who We Are Welcome to Narangba Timbers—South East Queensland's go-to for top-notch timber since 1972! We're on Brisbane's Northside, supplying everything from decking to fencing and beyond. As a team we don't just work hard—we celebrate our wins, big and small, and we're always on the lookout for fresh ways to innovate. If you're ready to be part of a team that's as solid as our timber, you've found your home.
Ready to Join The Team? Send us your resume with a cover letter explaining why you're suited for this role. Click "Apply" or email your application to
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