We are seeking a self-motivated and customer-focused team player to service customers both over the phone and at the trade counter. Key responsibilities include: Receive sales enquiries (over phone, email, and trade counter) and follow up with quotes and pricing enquiries. Contribute to the customer service team by assisting other sales staff and counter sales. Accurately enter cash sales, picking slips, and invoices into the computer system. Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits. Ensure sufficient levels of stock are available and advise the purchasing department of stock requirements. On-the-job training will be provided. This hands-on role will also require physical manual handling of industrial & hydraulic hoses and fittings for the purposes of preparing customer orders. About you – Skills and experience: A demonstrated capacity to pick up and learn a broad range of technical product knowledge in a fast-paced environment. Exceptional customer service focus. Excellent communication and interpersonal skills. High attention to detail and solid organisation skills. Positive attitude and strong work ethic. Desirable (but not essential): Knowledge of Industrial/Hydraulic hoses and fittings would be an advantage due to the broad product range and target industries. Forklift license. Why us? Uniforms supplied – feel like a team. Excellent work environment and team culture – Join a transparent and supportive team that values job satisfaction and honesty. Recognition programs and incentives for your performance. On-the-job training and on-going career development. Work-life balance with weekends off (family and lifestyle friendly roster). Company that values long-term employment and its people. Access to attractive retail discount and earn cashback. 1 paid Volunteer Leave Day per calendar year. Parental leave top-up allowance. Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services. Powell Industrial being a part of Motion is one of the largest Industrial Hose and Fittings Distributors in Australia and is recognised as a leader in supplying products across a broad range of industries such as Drilling, Mining, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage, and Automotive. With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, processes, and new growth opportunities for our people. Want to learn more about us? Visit our website . Join us on this exciting journey of success and growth and let us help you empower your career with us! MOTION is an equal opportunity employer. You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr