Intake And Engagement Officer

Details of the offer

Aged & Disability Support (Community Services & Development)
Full time
Increase your take home pay with salary packaging.
Shape the Future with Breakaway Toowoomba Inc. Why Breakaway Toowoomba Inc.?
Since 1986, Breakaway Toowoomba has been a cornerstone of the Toowoomba community, committed to empowering individuals with disabilities. Our unwavering commitment to quality care, innovation, and community integration has made us a leader in the disability sector.
Be Part of Something Bigger: The Role
As an Intake & Engagement Officer, you will be at the forefront of building meaningful relationships within the disability community. You'll serve as a key point of contact for individuals, families, and stakeholders, facilitating the intake process, expanding our network, and driving the growth of our services.
Your Key Responsibilities: Build Strong Connections: Engage with clients, families, and stakeholders to ensure every interaction is positive and supportive. Manage Intake Processes: Facilitate and streamline the intake process, assess eligibility, and provide accurate information on our services. Drive Business Development: Identify and cultivate new opportunities, maintain relationships with sector providers, and contribute to Breakaway's growth strategy. Engage the Community: Represent Breakaway at events, promote our services, and assist in organising the quarterly Community of Practice (CoP). Support Strategic Initiatives: Research grant opportunities, contribute to marketing efforts, and enhance Breakaway's Annual Engagement Plan. What You Bring to the Table: Engagement & Networking Skills: Proven ability to build strong connections within the disability sector or related fields. Project Management: Strong planning and implementation skills with a collaborative mindset. Interpersonal Excellence: Exceptional communication and negotiation skills to engage with a diverse range of stakeholders. Organisational Skills: High attention to detail with the ability to manage multiple tasks effectively. Computer Proficiency: Competent in using software applications and information management systems. Qualifications & Experience: Minimum of 2 years in client-facing roles within disability services or similar industries. Diploma (or higher) in Business, Marketing, Engagement, or Social Science (highly regarded). Familiarity with disability services, challenges faced by individuals and families, and NDIS standards. Blue Card and NDIS Worker Screening Check (or willingness to obtain). Experience in grant writing, marketing, and community engagement. What Sets Us Apart: Competitive Pay & Benefits: Enjoy a comprehensive package that includes salary packaging and health discounts. Career Development: We invest in your growth with training and professional development opportunities. Supportive Culture: Work in a collaborative environment where innovation and teamwork thrive. Work-Life Balance: Our Employee Assistance Program ensures your well-being is a priority, both at work and beyond. Ready to Make a Difference?
Submit your application, including a cover letter addressing the role and qualifications, along with your resume and two supervisory referees.
Deadline: Applications close by 10 November 2024. For any inquiries about this role, reach out to:
Alana Ashby, Operations Manager
Email: ******
Phone: 07 4639 5100
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