One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers. We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales.
An exciting opportunity has arisen for an experienced and results driven Team Leader to manage a team of insurance executives within the Taxi department of a well-established insurance brokerage.
Insurance management experience is essential MAIN DUTIES, RESPONSIBILITIES & ACCOUNTABILITIES Work closely with management to oversee the day to day running of the team. To lead from the front, by setting examples and the desired standard required from the team. Responsibility in achieving own and team performances through coaching and management of targets and KPI's. Conducting Monthly 1-2-1 KPI meetings to facilitate and improve individual and team performance. Maintaining a positive, motivational, and supportive working environment, enthusiastically embracing the core values of the business. Assisting with the roll out of new procedures, instructions, or products. Support with training and onboarding of new staff. Key Holder duties. REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE Proven experience in leadership, coaching and mentoring. Excellent communication skills with the ability to motivate and build effective relationships. Ability to demonstrate a detailed understanding of customer service awareness, including TCF, FCA guidelines. Experience and thorough knowledge of various Taxi insurance products and understanding of the market. Experience in target achievement and the ability to mentor staff to meet KPIs. Experience in using insurance software and basic Microsoft package. HOURS OF WORK: Monday to Friday 09:00 – 17:30 (37.5hrs)
Job Type: Full-time
Pay: Up to £32,000.00 per year
Additional pay:
Commission pay Loyalty bonus Performance bonus Benefits:
Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Deeside: reliably commute or plan to relocate before starting work (required) Work authorisation:
United Kingdom (required) Work Location: In person
Reference ID: SH/260924
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