About Cbus
Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.
About the role
CBUS has an exciting opportunity for a Superannuation Insurance Underwriting Specialist to join our Insurance Operations team on an initial 6 month basis. This is an important role within the Insurance Operations team responsible for the management of complex and escalated underwriting enquiries related to policy, insurance cover changes and other related queries. You will be an SME in insurance policy and an expert in related data analysis and investigation.
You will be responsible for the management of The Underwriting Mailbox and aiding all Cbus member facing teams for underwriting queries and reviews. You will review and respond to complex and escalated matters relevant to underwriting, including issues relating to commencement and allocation of cover, including liaising with the Administrator and Insurer to manage any issues relating to this. You will also conduct investigations and incident manage should the need arise. This is a fantastic opportunity for an insurance policy SME to contribute to the betterment of our members retirement outcomes.
About you You will have experience in analysing complex data sets and provide clear, simple reporting outlining results of analysis, root cause findings and any recommendations.You will have gained exposure within a superannuation insurance function and have a superior understanding of underwriting processes and procedures.Ideally, you will have come from a superannuation background, and understand insurance policy as it relates.You will have demonstrated attention to detail and have strong administrative and clerical skills.Your dedication to achieving positive outcomes for customers/ members will be key to success.You are comfortable with data records and have experience managing and amending multiple files with a high degree of confidentiality.Belong at Cbus We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.
We're keen to hear from you If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website,
Applications Close: 30 June 2024- CBUS reserves the right to interview and appoint ahead of this date. Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.
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