Claim Central Property manages the restoration, assessment and repair of residential, commercial, strata and industrial properties in Australia and New Zealand.
For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes.
Our clients include insurers, brokers, strata managers, facilities managers, real estate, government departments, private works and others.
Our insurance works cover both normal and catastrophe event claims for some of the largest insurers in Australia.
Due to our continued growth, we are seeking applications for a Tasmania-based Insurance Site Assessor/Estimator to join our team.
The role can be based in Launceston, Hobart, or Devonport.
Key Responsibilities Conducting virtual property damage assessments for Insurance claimsEstablish scope and cost achievable repair method in line with industry standards and benchmarksAccurately reporting on causation, damage, cause of loss, maintenance and policy alignmentInvestigate and respond to any client issuesProvide advice and feedback on errors and/or omissions in relation to method, scope, cost of repair and/or report structureProviding a high level of customer service and care to all customers, clients, suppliers and colleaguesConsistently update the Claim Central system and client databases with up to date notes as requiredDriving the claims process, supporting and supported by key stakeholdersMaintain customer and client awareness of assessment process and status with proactive outlook on customer experienceLiaising between customers, clients, suppliers and colleagues to ensure that all assessment is completed within expected timeframesAd hoc projects and assessing in support of the continuous improvement initiatives or CAT event
About You Extensive building industry experience (carpenter trade preferable)Previous experience in Quantity Surveying (advantageous)Strong experience with MS Office and other computer applicationsProactive customer-centric focus and outlookProven previous experience with report writingAbility to work under pressureHigh level of communication skillsStrong organisation and time management skillsHigh attention to detailProactive and enjoy working autonomouslyIf you would like to be a part of the Claim Central team then please submit your application.
We look forward to hearing from you!
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