Entrepreneurial, Partnership, Trust, Freedom to act, Ambitious. These values don't just describe our company - they define our people too.
Inside Sales/Sales Support - Beauty and Personal CareAustralia
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req1375
Inside Sales/Sales Support - Beauty and Personal Care IMCD is a leading global distribution partner, formulator and solutions provider of speciality chemicals and ingredients. We have operations in over 60 countries and as we grow, we keep our founders' entrepreneurial spirit intact, creating a world of opportunity. We are driven by our five core values: partnership, freedom to act, entrepreneurship, integrity & trust, and financial discipline.
At IMCD Beauty & Personal care, we are one of a kind. We are passionate about what we do and with each concept we develop, we are exploring creative opportunities, seeking out trends, identifying what's next and going beyond the possible. We anticipate and answer the market in a sustainable, efficient and profitable way: that's how we are shaping tomorrow's Beauty! As a distribution partner, the relationship with our principals is the key to our success.
Reporting to an Account Manager- Beauty and Personal Care, our new Inside Sales/Sales Support employee will manage an assigned group of customers to achieve & exceed a designated sales Gross Profit Target as well as provide Sales Support to the Account Manager on specific assigned key accounts.
Location: Multiple positions in Sydney and Melbourne.
ResponsibilitiesManage customers directly to service the current base, increase and develop the sales portfolio to achieve Sales Gross Profit Targets.Initiate and develop customer account strategies, based on existing and future customer requirements.Identify and develop new customers.Handle new material requests, pricing, and quoting.Assist customer service with new enquiries.Maintain regular customer contact to ensure products and service levels are meeting customer needs.Continually promote new product lines as they become available.Assist in the investigation and resolution of customer complaints.Assist the Credit Department with credit applications, credit limits for new and existing customers, and information on potential doubtful debts.Review margins of all transactions related to your customer base.Assist with budget and business plan preparations, inventory holdings, and movements.Maintain all data in company CRM (Salesforce) and meet agreed call plan targets (customer call reports).About YouQualification: Tertiary Qualification in a relevant field, or extensive experience in the industry.
Experience: Prior experience in a similar role is essential, with medium to high proficiency in Microsoft Office and exposure to ERP systems. Familiarity with JD Edwards would put you a step above the rest, but is not required.
Well-developed communication skills: You will be communicating and building relationships across all levels within and outside IMCD.
A can-do attitude: Our values are central to all that we do. You will go a long way if you use your initiative and common sense, and are happy to roll your sleeves up and support the wider team while being able to work independently.
Being a team player: Supporting colleagues when needed and working as part of a team is essential to our success.
Solutions-focused: You will be resourceful, able to understand and assess a situation, and calmly identify and implement solutions/improvements.
In Return You Will:Join an inclusive, supportive and diverse team.Enjoy working for an international fast-growing company with a strong entrepreneurial culture.Free onsite parking.Receive additional benefits such as a fitness subsidy, quarterly and annual incentives, salary continuance insurance, and monthly on-site massages.
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