Salary: $80,000 – $100,000 plus super Join an inclusive, supportive and diverse team Enjoy working for an international fast growing company with a strong entrepreneurial culture Free onsite parking Receive additional benefits such as a fitness subsidy, quarterly and annual incentives, salary continuance insurance and monthly on-site massages.
OUR CLIENT Our client is a prominent global distributor and solutions provider for specialty chemicals and ingredients, with a presence in over 60 countries.
Committed to fostering growth through an entrepreneurial mindset, they operate on a foundation of key values: partnership, autonomy, integrity, trust, and financial discipline.
In the Beauty & Personal Care sector, our client leads the way by embracing creativity, identifying emerging trends, and shaping the future of the industry with sustainable, innovative solutions.
At the heart of their success lies the strong, collaborative relationships they build with their partners.
THE ROLE Reporting to an Account Manager – Beauty and Personal Care, the Inside Sales/Sales Support role will manage an assigned group of customers to achieve & exceed a designated sales Gross Profit Target as well as provide Sales Support to the Account Manager on specific assigned key accounts.
This is a permanent, fulltime role, with hybrid working conditions, 3 days in the office and 2 days from home.
Location: Multiple positions in Orchard Hills, Sydney and Mulgrave in Melbourne.
RESPONSIBILITIES Directly manage Tier 3 customers to maintain current relationships, expand the sales portfolio, and achieve Gross Profit Sales targets.
Develop and implement customer account strategies that align with both current and future customer needs.
Identify and cultivate new business opportunities and customer accounts.
Handle new material requests, pricing, and quotations.
Support the customer service team with new inquiries and requests.
Maintain regular contact with customers to ensure satisfaction with products and service levels.
Actively promote new product lines as they become available.
Assist in investigating and resolving customer complaints effectively.
Support the Credit Department with credit applications, setting credit limits for both new and existing customers, and providing insights on potential doubtful debts.
Review and manage margins for all transactions within your customer base.
Contribute to budget and business plan development, inventory management, and tracking movements.
Keep all customer data up-to-date in the company's CRM (Salesforce) and consistently meet call plan targets (customer call reports).
REQUIREMENTS To be considered for this role, you should have: A tertiary qualification in a relevant field or extensive industry experience.
2-5 years of experience in Inside Sales or a similar role, preferably in raw chemical products.
Medium to high proficiency in Microsoft Office and exposure to ERP systems; familiarity with JD Edwards is a plus, but not required.
Strong planning, organizational, and problem-solving skills, with the ability to assess situations and implement effective solutions.
Well-developed communication skills, with the ability to build relationships across all levels within the organization and externally.
A can-do attitude with the initiative to support the wider team and work independently when required.
Strong customer service skills and attention to detail, with a focus on meeting customer needs.
Ability to manage deadlines, prioritize tasks, and understand profit margins.
Resilience, self-motivation, and a willingness to learn and adapt.
A strong team player mindset, supporting colleagues as needed to ensure collective success.
Advanced computer skills, including proficiency in Excel; experience with Tableau, Power BI, or similar programs is an advantage.
Familiarity with incoterms, shipping, and logistics procedures.
A customer-focused mindset with flexibility to meet deadlines and drive improvements.
APPLICATIONS To apply please submit an updated resume and cover letter to ******.
To enquire about this vacancy, please call our Team on 1300 27 3932.
CS Executive Group would like to thank you in advance for taking the time to apply for this role.
Unfortunately, due to the large volume of correspondence received daily, we genuinely cannot respond to each application—only those applicants being considered for shortlisting as candidates are contacted.
However, if on this occasion you're unsuccessful, please note your details will be added to our Talent Pool database.
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