About the Opportunity The Injury Services and Safety Specialist is responsible for fostering a strong focus on care and HSE excellence within Serco's Australian Defence Force Health Services Contract (AHSC). This national role offers ample opportunities for career advancement and recognition. You will receive comprehensive training and support, making this an excellent opportunity for those seeking a new challenge. This position will also manage the workers compensation portfolio for the AHSC regions.
What you'll be doing Acting as Serco's point of contact for all parties involved in the workers compensation and injury management processReceiving and maintaining current files for injured workers related to workers compensation claims (e.g. claim forms, medical certificates, Return to Work plans)Partnering with Operations to offer advice, training, consultation, monitoring, and governance in safety, wellbeing, and injury managementEnsuring the implementation of safety and injury management legislation, policies, and proceduresCalculating fortnightly workers compensation entitlements for payrollAnalyse and report on claims/rehabilitation cost trends and develop intervention strategiesAdvising the AHSC Leadership team on safe working procedures and Injury Management/Return to Work requirementsConducting assurance and education activities, such as audits, inspections, toolbox talks, and capability developmentRepresenting the contract with clients and customersAbout you You have extensive experience in delivering outcomes with a dispersed national workforce and excel in both injury and safety management. You will possess outstanding interpersonal, written, and verbal communication skills to build relationships with stakeholders at all levels to ensure effective collaboration and support.
Please note that only Australian Citizens capable of obtaining a Defence Security Clearance can be considered for this role. You will also need to have a current driver's license.
Your ideal skills & experience Certificate IV in Allied Health or HSE (minimum)Relevant Return to Work Coordinator accreditationExperience in completing Return to Work and/ or health management plansAbility to work independently as well as in a team, and demonstrate initiative, flexibility and congeniality in a high-volume work environmentAbility to travel interstate as required (ad-hoc basis)This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role. Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. About us – Serco & proud At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including Defence, Justice, Immigration, Healthcare, Facilities Management, and Community Services. To learn more please visit www.serco.com/aspac
Why Join Us You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our careYou'll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.We invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!If you are inspired to make a positive difference, please apply now. Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
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