Information Systems Officer Portland VIC 3305, Australia Req #116 Monday, 23 September 2024 FULL TIME $72,043.40 - $82,280.10 Gross per annum + Superannuation Our Values| Respect | Integrity | Teamwork | Service Excellence |Innovation About the Opportunity Based at Council's Portland Office, the Information Systems Officer role's primary responsibility is to manage and support users by being the IT unit's first point of contact.
This role will work largely in the IT helpdesk system assisting end users.
You will work closely your team members to undertake complex issue diagnoses, aide in finding end user solutions and assist in implementing these solutions across the network.
This is a fast-paced environment that has a range of interesting IT problems, that are bound to keep your busy an engaged in all that Council has to offer.
Please note: Shortlisting of candidates will commence prior to the closure of this role so please do not delay submitting your application.
For further information on the position please refer to the Position Description .
What you need to Thrive Demonstrated relevant experience in providing effective IT support including email, mobile devices, software applications and all things 365.
Demonstrated experience in Microsoft Windows operating systems, including network and applications is essential.
Demonstrated experience in responding to customer needs in a fast-paced IT helpdesk environment.
Knowledge and experience of LAN and WAN networks.
Strong customer service, communication, presentation and interpersonal skills.
You must have a can-do attitude.
Demonstrated organisational and time management skills, including the ability to set priorities, work independently and perform well under pressure.
Demonstrated ability to prepare quality written correspondence.
Demonstrated project management and problem-solving skills.
To apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
Why work for us?
A career with Glenelg Shire Council starts with a desire to go further.
Here you will care about empowering our community and see the impact of the work you do.
We have a values-based culture and offer a range of training and personal development opportunities, along with a wide range of benefits for staff including salary packaging options, active social club, 24/7 Employee Assistance Program support, well-being initiatives and salary sacrifice options available for gym memberships.
Glenelg Shire Council is an equal opportunity employer and values workforce diversity and inclusion.
We are committed to providing a safe working environment which embraces the diverse backgrounds and experiences of all people while providing positive employment opportunities.
We take pride in being a child safe organisation and are committed to the wellbeing of children and young people, as well as our employees.
This commitment is reflected in our recruitment processes.
Our Shire is renowned for its landscapes which include the Budj Bim, National Heritage Landscape, expansive beaches, scenic and rugged coast and national parks.
We respectfully acknowledge the traditional lands and waters of the Gunditjmara people, Boandik people, Jardwadjali people and their respective cultural heritages.
Council embraces diversity and is committed to fostering an inclusive community.
Pre-employment Requirements: All positions with Council are subject to a satisfactory ongoing National Police Check, valid Working with Children Check (Employee), medical assessment and Alcohol and Other Drug Screening.
How to Apply: To apply for this position please click on the Apply Now button at the bottom of this page.
You will be guided to complete our online application form.
When submitting your application, please ensure you upload the following supporting documents: A brief cover letter demonstrating your suitability for the role, including addressing the Key Selection Criteria detailed in the Position Description.
Resume.
Copies of relevant qualifications (if applicable).
Applications Close: Monday 7 October 2024 at 11:59pm Looking for further information please contact: Name: Abby Clark Position: Manager Information Technology Contact Phone: 03 5522 23174 Privacy Statement: Click here to view Council's Privacy Statement.
