Implementation Specialist

Implementation Specialist
Company:

Veracross


Details of the offer

Company Description Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide.
Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning.
And we're succeeding!
As of early 2024, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company Veracross SIS is a one-person, one-record school management platform Magnus Health provides cloud-based Student Health Record (SHR) solutions Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
Epraise incentivizes student well-being and connects teachers, students, and families.
Firefly provides an online learning space for students and teachers Responsibilities Develops, coordinates, and tracks overall Veracross software implementations, task schedules, and resources to ensure on-time and high-quality delivery   Coordinates effective implementation kickoffs for each school, including discovery of school specific goals, setting expectations for Veracross and school project roles and verifying timelines   Conducts regular reviews of current and upcoming milestones, staffing, timelines, and process expectations to ensure clarity of status for schools as they continue through their implementation(s)  Solicits ongoing feedback from schools regarding how current projects are progressing.
Confirms that  schools have the right context and clarity regarding the process and goals of in-progress implementations  Ensures Veracross project tools are maintained for assigned projects   Coordinates with school personnel to ensure school activities are clearly communicated, understood, and are tracking to plan:   Ensures school personnel complete required self-paced training assignments per plan  Ensures required school personal attend live training and configuration sessions with Veracross experts   Works with School Project Manager to ensure effective communication and change management across school stakeholders   Coordinates across assigned Veracross implementation resources:  Collaborates frequently with internal Veracross global implementation consultants and engineers to ensure implementation plans and assignments are tracking to plan  Provides school-specific context and considerations to internal Veracross staff.
May include specific sales notes, timeline considerations, Australian market perspectives, etc.  Provides details to internal Veracross staff based on feedback, goals or plan changes shared during regular project reviews with school   Leads product specific implementation delivery tasks across multiple Veracross modules:  Provide regular training sessions with schools to guide configurations, testing and process efficiency  Lead personalized consulting sessions to provide workflow consulting, guidance on school configuration, and answer questions about business needs  Orchestrate successful change management, where configurations are tested, revised, approved, and deployed.   Requirements This role is based in Australia, and citizenship or permanent residence is required   University degree or equivalent experience  2+ years' experience working for or working with Australian independent schools   2+ years of experience in technical project management or implementing SAAS based software solutions preferred  Excellent written and oral communication skills, ability to communicate effectively across broad range of roles from individual contributor to senior leadership   Experience in Project Management, ideally in implementing software solutions.  Ability to make decisions and recommendations under limited direction and using a high degree of initiative and independent judgement  Ability to learn complex, enterprise level software systems at a level that supports teaching others.
Willingness to learn independently, leveraging available self-study resources   Ability to multi-task in a fast-paced environment  Experience working with remote, global and/or matrix organizations preferred   Ability to travel within Australia (with applicable Working with Children Check certificate(s)) – TBD   Benefits Our team has the opportunity to be fully remote or utilize our offices on the Gold Coast!
This role is based in Australia, and citizenship or permanent residence is required 20 days holiday, plus public holidays Christmas break - take the days off between Christmas and New Years without dipping into any annual leave, whilst still receiving your normal pay.
Superannuation contribution (on top of base salary) We value the power of an inclusive culture and a strong sense of belonging.
We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.


Source: Talent_Ppc

Requirements

Implementation Specialist
Company:

Veracross


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