Implementation Consultant page is loaded Implementation Consultant Apply locations Sydney Australia - (Melbourne) Brisbane time type Full time posted on Posted Yesterday job requisition id R73460 About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role As an Implementation Consultant, you will be working on Affinity implementation projects and collaborating with the product community. Resolving issues and providing end-user training as part of your responsibilities.
Responsibilities Providing Application Consulting Services to Customers during the implementation of Practice Management solutions
Installing and configuring the solution to align with client's requirements
Adhering to the standard implementation methodology and approach in all phases of the project
Delivering End-User training both remotely and on-site as required
Identifying opportunities for revenue by increasing utilization of LexisNexis solutions at customer sites
Improving product and service solutions by providing expertise in pre-sales and internal forums
Assisting with product definition and documentation as well as Quality Assurance and testing when required
Collaborating with the team to adopt and adapt process improvements identified.
Requirements Have extensive experience in Legal/Accounting software market and Legal Office environment.
Experience having formal training to analyze financial and business processes in law firms.
Demonstrable experience in Book Keeping Standards and or in Trust Accounting;
Intermediate (or above) level of expertise in MSOffice applications, specifically Word and Excel
Demonstrable analytical, conceptual, and problem-solving abilities
Ability to manage demands of working on multiple projects simultaneously
Crystal Reports writing an advantage
Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Discounted Health plan rate and Optical Assistance
Life assurance and income protection
Option to buy additional Annual Leave days
Employee Assistance Program
Flexible working arrangements
Benefits for you and your family
Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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