ICT Technical Officer (Fixed Term) (Dalby)Reference Number: 1819
Closing Date: 09-01-2025
Location: Dalby Corporate Office Level 3
Western Downs Regional Council has been awarded the Queensland Large Employer of the Year for the Darling Downs South West Region for 2019, 2021, 2022, 2023 and 2024. Be part of a team that makes a real difference within the communities we serve.
Our mission drives us, and we want you to be part of the journey. About the Opportunity The ICT Technical Officer will work closely with other Technical Officers, Service Desk Staff, ICT Team Leaders, Project Managers, internal stakeholders, vendors, and support partners.
You will provide technical services to the Western Downs Regional Council (WDRC) to ensure the efficient and effective functioning of the Council's information technology and communication systems.
This position will be based in Dalby, and will be full-time, fixed term until June 2025. You will be:
Maintaining, implementing, configuring, and administering the operations of WDRC Servers (both virtual and physical, new and current) including associated hardware peripherals and system diagnostics.Maintaining the integrity of system data, incorporating systems backups and recovery, business continuity, and disaster recovery.Completing risk assessments, privacy impact assessments, vulnerability assessments, audits, on new and existing services, systems, or projects.
Recommend and implement appropriate corrective actions to ensure projects and services operate within business risk tolerances.Ensuring the successful implementation, upgrading, and installation of server operating systems and hardware components in accordance with ITIL processes.About yourself Suitability for this position will be based on experience, application, achievement, and potential in the following critical competencies as they link to the key responsibilities for this position.
Proven/Demonstrated experience in:
Microsoft and/or VMWare certification or at least two years' experience administrating enterprise server platforms with specific skills and knowledge in the operation of Microsoft Domains in a dispersed network environment.Experience in Cloud environments, such as Microsoft Azure, and Microsoft 365 (administration, mobile device management, powerapps).Strong analytical and problem-solving abilities for identifying, defining, and solving technical and operational problems in an information technology support environment.Experience maintaining server technical infrastructure, including planning and implementing upgrade paths for these systems.This role is full-time, working 36.25 hours per week with a fortnightly RDO.
Mandatory vaccinations (or a valid and verifiable contraindication) are to be evidenced when requested by Council.
The benefits of working for WDRC: Work / life balance
We understand the importance of balance.
Enjoy flexible work arrangements and wellness programs designed to keep you at your best.
Superannuation
In addition to your annual salary, Council will contribute twelve (12) percent, including the superannuation guarantee contribution.
We invest in your growth.
Whether it's skill development, mentorship, or career advancement, we've got you covered.
Access to Corporate Health Plan
Take care of yourself and join one of our Corporate Health Plans to improve life.
Health & Wellbeing program and Mental Health Support
Change your lifestyle and live better with healthy ideas.
Be your best possible self with provided support and information.
Access to free Employee Assistance Program & confidential counselling
Reach out to someone confidentially if you are experiencing any concerns or problems.
Salary Packaging Available
Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas, and Electricity.
Allowances Available (if applicable)
Allowances such as Locality Allowance may be applicable to your position.
Leave Loading
You will receive 17.5% leave loading on top of your base rate of pay while you are on Annual Leave.
Uniforms and PPE
Uniforms and Personal Protective Equipment (PPE) provided.
Job security in a local government position
Feel secure working for an organisation that believes in strong foundations of respect, balance, communication, teamwork, accountability, and leadership.
Relocation Assistance
Relocation assistance of up to $5,000 may be provided to the preferred candidate if relocating to the Western Downs Region.
If you are looking to join an innovative and dynamic company that provides staff with a work-life balance and opportunities for growth with state-of-the-art mentoring from professionals within its team, this may be the role for you.
Be part of the community you serve.
TOGETHER WE MAKE A REAL DIFFERENCE. Applications close at 5.00pm AEST on Thursday 9 January 2025. Additional Information The recruitment process may include candidates undergoing a pre-employment medical including drug and alcohol testing.
WDRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
Note: Candidates using mobile devices are strongly advised to use a desktop computer to complete the application forms as they require extensive amounts of typing.
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