Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.
Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.
About Avant and Avant Practice Solutions
Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. It was established by a small group of doctors in 1893, who wanted to "protect themselvesfrom actions arising out of the practice of medicine".
Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do.
As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety, and professionalism in medicine, through delivering education and research activities.
The commitment to members and the profession from our 700 staff has resulted in over 50% of Australia's doctors choosing to be Avant members, delivered annual revenues of $350 million and net assets of $2 billion. Avant had diversified the products and services provided to support medical practices, with a core purpose of supporting better patient care by making the administration of healthcare simpler, safer, and more efficient.
This has included the acquisition of Hoxton MPM services and PracticeHub, forming Avant Practice Solutions, with the goal to deliver a holistic proposition to support and enable medical practices with a combination of technology, practice management, and virtual administration services. This holistic approach is expected to deliver our next chapter of growth, as we expand our value proposition and the quality support we provide medical practices in Australia.
About the Role
This role will provide comprehensive human resource generalist advice to clients, across the range of employment life cycle issues to support best business outcomes. This will encompass, but is not limited to compliance requirements, recruitment support, performance management, remuneration, culture, workforce planning, learning and development, organisation design, employee relations, mediation, and
other services and initiatives in support of strategic plans and business objectives.
Working as a key advocate for the Practice Management Consulting (PMC) business inside Avant Practice Solutions, this role will contribute to the development and design of employment services delivery and team development. Helping to shape and implement effective processes for safe, sustainable, and scalable services. Maintaining an engaged and collaborative culture while fostering an atmosphere of continual improvement.
Key accoutabilities:
• Provide exceptional customer service, human resource advice, and leadership to our clients
• Within the team take on people management advisory roles for medical practices and doctors
• Contribute to the analysis of human resource needs and recommendation in medical practices
• Execute projects in the interests of Avant Practice Solutions and its clients
• Oversee, contribute to, and support the staff management of private medical practices
• Adapt to the demand of different practice needs required for a range of clients
• Encourage an atmosphere of engagement and continual improvement
• Working strategically and independently to build and manage efficient models of service
• Contributing to the analysis, design and management of operations and service delivery
• Delivering projects on budget, mindful of key performance metrics and overall business of APS
• Supporting medical practices human resource needs
• Contributing to the continual improvement of PMC team performance through collaborative work, critical consideration of internal and external workflows and process analyses
• Promoting, growing, and developing Avant Practice Solutions
• Enhancing team performance and capabilities
To be Successful you will have:
• Customer Service Focus – Anticipates and responds to the needs of internal and external clients. Ensures customer expectations are realistic, established and satisfied
• Demonstrated understanding of the human resources function, preferably with relevant experience in the Healthcare sector
• Demonstrated strong leadership with people management and relationship building skills
• Proficiency with computer-based systems including Microsoft Office systems
• Problem solving – the ability to troubleshoot issues creatively and effectively as they arise
• Planning and Organisation – Establishes priorities and schedules.
• Strong work ethic and the ability to provide timely, appropriate feedback and coaching
• Ability to collaborate and influence constructively
• Creativity with vision and eye for business improvement
• Excellent written and verbal communication skills
• Attention to detail and ability to meet deadlines
• Confident interpersonal communication at all levels in any workplace
• Drive, resilience, and a can-do attitude
At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.
For further information, please contact Nico Touze, Head of Talent Acquisition on 0467 289 985.
Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons
Why work at Avant?
At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.
We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.
Your development is our priority and we have a variety of learning and development programs that will support you in your career.
We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
For further information, please contact our Careers team at ******.
Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.
#J-18808-Ljbffr
