The Human Resources Officer is expected to operate with a high degree of autonomy, making decisions within the scope of recruitment, onboarding, compliance, and incident management. The role involves independent decision-making related to staff management, student placements, and workplace safety. The incumbent will have the authority to:
Design recruitment strategies.Recommend hiring decisions.Resolve employee-related issues such as grievances, warnings, and terminations.Handle Workcover processes and incident investigations autonomously, with regular reporting to seniormanagement.
Recruitment & Onboarding: Research and identify key process owners for creating Job Descriptions (JD).Prepare and draft JDs for relevant job roles.Post job advertisements on both free and paid job portals.Analyse the opportunity cost of using paid job portals for job advertisements.Review resumes in line with job requirements and pre-screen shortlisted candidates.Facilitate face-to-face interviews to assess candidates' qualifications and professional achievements.Communicate outcomes to candidates (successful and unsuccessful) through the system.Request and review mandatory documentation from successful candidates, check clearances and compliance documents. Draft contracts, policies and agreements for new candidates.Organize and conduct induction sessions to introduce new employees to the company, including AEON platform syncing and rostering processes.Ensure all employee details are uploaded correctly to company software and credentials are shared with employees.Developing interview techniques, real scenarios interviews and other aids in workplace selection, placement, appraisal and promotion.Other additional duties as requested by management. Employee Management: Monitor and manage staff working hours, ensuring minimum hours for permanent staff and maximum hours for casual staff according to the working rights. Compliance & Standards: Review and implement guidelines under the Social, Community, Home Care and Disability Services Industry (SCHAADS) Award.Validate pay rates and shift structures in company software in accordance with SCHAADS guidelines.Monitor and ensure compliance with shift break regulations as per SCHAADS standards. Workplace Health & Safety (WHS): Devise and review the WHS manual for the organization.Perform risk assessments for staff to ensure a safe working environment.Coordinate and manage the placement of student interns, ensuring they are supervised and trained properly.Receive and process injury reports from employees, ensuring compliance with WHS regulations.Process Workcover applications for injured employees, providing all necessary documentation required by Return to Work.Conduct investigations into workplace incidents, identifying the root cause and implementing corrective actions to prevent recurrence.Develop preventive strategies and training to mitigate future workplace risks. Employee Relations & HR Administration: Address staff grievances, oversee training, issue warnings, and manage termination procedures as necessary.Handle staff inquiries, exit formalities, and maintain formal communication with employees. Accommodation & Maintenance: Develop and manage a calendar for regular property inspection visits.Conduct thorough inspections of employee accommodations, ensuring compliance with all necessary maintenance requirements.Report any property damage.Qualifications & Skills: Bachelor's degree in human resources, Business Administration, or a related field.Prior experience in recruitment, HR coordination, or employee relations.Knowledge of WHS policies, incident reporting, and Workcover processes is desirable.Familiarity with SCHAADS Award guidelines and compliance regulations.Strong organizational skills and attention to detail.Excellent communication skills, both written and verbal.Proficiency in HR management systems (e.g., Brevity) and Microsoft Office Suite.Ability to handle sensitive and confidential information. Additional Requirements: Experience in injury management, WorkCover, and incident investigations.Experience in property inspection and maintenance coordination is desirable.