The Hospital
The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".
RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.
RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.
The RCH is committed to the Child Safe Standards.
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.
About The Role
The role is responsible for acting as a first responder to employee and manager queries relating to HR processes and systems. As a central, and often first point of contact for new employees, this role is crucial to the delivery of a professional, responsive and customer-focused service. All HR administration is undertaken as part of a team approach to workload management. The role also acts as a triage point for escalation of issues to HR Advisors or Partners. Attention to detail and a tenacity to follow through is central to the successful fulfilment of this role.
As part of the HR Services Team, you will be responsible for:
On-boarding of new starters including ensuring all relevant checks have been undertaken and processed.
High quality advice, guidance and support for employees and line managers on the correct usage of HR systems and processes.
Exceptional customer service experiences through efficient evaluation, closure and/or escalation of all queries and advice.
Providing timely and accurate scheduled and ad hoc reporting to HR and line management.
Administration of non-automated HR processes such as but not limited to parental leave and honourary appointments.
Ensuring accuracy and integrity of data by working with HR advisors and Payroll Systems Administrator.
Your Skills And Experience
A minimum of 2-3 years' experience in a similar role is desirable.
Previous experience in workplace relations and/or HR generalist roles.
Experience in the use of SAP applications (SuccessFactors).
What We Offer
Salary Packaging – Increase your take home pay!
Staff Wellbeing Hub.
Culture of continuous improvement.
Why work at the RCH?
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disabilities.
It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement; it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against or prove immunity to any other disease, unless you have a relevant exemption.
Are you ready to join our team?
Apply online by clicking on the " Apply " button.
Applications close 1 September 2024 .
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