About Us
Our Rail Division, previously known as Great Southern Rail ("GSR") operates Australia's iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Key Responsibilities
Leadership, coaching and guidance of our housekeeping team in collaboration with key stakeholders.
Support the Housekeeping operations in collaboration with the Supervisor and Warehouse Manager.
Support retention activities, recruitment and selection to ensure customer satisfaction and a highly engaged workforce.
About You
As well as loving what you do, you are passionate about delivering service from start to finish. You will be truly energised to promote changes to systems, processes and procedures which are beneficial to the business and contribute to the operating rhythm. You will be focused on employee retention and driving a high-performance culture while inspiring your team.
Your high-level communication skills will allow you to effectively lead and coach your team whilst having the ability to recognise, understand and manage guest and staff expectations.
Preferably, you will have experience in a hospitality, guest-centric environment and housekeeping.
What We Offer
General discounts on Journey Beyond travel and experiences.
Study Assistance Policy.
A career with opportunities for progression, transfers, and secondments.
Employee Referral Policy.
Private Health discounts.
Employee Assistance Program.
Discounts on Journey Beyond merchandise.
Parental Leave Program.
Purchased Leave Policy.
How to Apply
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!
Apply now. Join us!
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