Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia Req #2538Wednesday, 28 August 2024Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes' drive south of the Gold Coast Airport and is home to some of Australia's finest beaches and World Heritage listed National Parks. Offering a range of hotel rooms, two and three-bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers.PurposeAs Hospitality All Rounder, you will play a crucial role in our day-to-day operations, seamlessly transitioning between the Housekeeping and Food & Beverage department. Your commitment to delivering exceptional service, coupled with your genuine care for our guests, will shine through in each department you work.Primary ResponsibilitiesThoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.Use cleaning materials and chemicals with care, adhering to safety protocols to maintain a secure environment.Offer personalised food and beverage suggestions, whether in our outlets or during events, leaving a lasting impression on our guests.Proactively source information to expand your product knowledge.Be the go-to source for information on neighbourhood hotspots and must-visit gems.Confidently communicate with both guests and colleagues, enabling seamless teamwork.Skills and ExperiencePrevious experience in a customer-facing hospitality role is a plus.Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.Genuine passion for guest care, engaging with patrons and collaborating within a team of diverse professionals.Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.Strong work ethic, reliable, and a commitment to excellence.Your problem-solving skills and unwavering positivity come into play when challenges arise, as you transform obstacles into opportunities.At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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