Commonwealth Bank of Australia – Bendigo VICWe are currently seeking an experienced Home Lending Specialist to join our Bendigo branch. This is a permanent full-time career opportunity.Working Hours: Monday - Friday: 8.30am - 4.50pmSee yourself in our teamOur Home Lending Specialists are based in our Commbank branches. They thrive on creating long-lasting relationships, asking the right questions to deliver appropriate lending solutions, and building trust, confidence, and advocacy in every interaction.Do work that mattersWhether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will deliver the right solutions at the right time and ensure a great experience for them.More specifically you will:Provide support and advice to customers to help them achieve their home buying dreams.Complete first interviews and appointments with prospective home buyers to determine suitable lending solutions and submit applications.Make relevant suggestions to customers based on their home buying goals.Provide exceptional service to customers, building trust and confidence to help them secure and enhance their financial goals.Build your personal brand and network in the local community to enhance your credibility.Develop your business by maintaining internal and external referral sources and seeking external referrals from existing customers.Contact home buying customers to build rapport, determine their needs and goals, and invite them into the branch for an appointment.Adhere to the Bank's processes, procedures, and Code of Conduct, including accurately reviewing customers' financial positions, completing security checks, and ensuring applications comply with our obligations.Attend regular coaching sessions to develop your lending knowledge and skills, and coach your branch colleagues on best practices.Research the broader market and economic changes affecting customers and the Group.Use tools to capture customer feedback and take action to correct any service breaks and drive improvement.We're interested in hearing from people who have:Experience in a similar home lending role from within a bank or mortgage broker environment.Demonstrated business development success.A well-developed knowledge of home lending products and current responsible lending legislation.If you would like to be considered for this great opportunity, we would love to hear from you!Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. We encourage all interested applicants to apply, even if you don't meet every single requirement. You may just be the perfect candidate for this opportunity or another within CommBank.At CommBank, we will inspire you with work that makes a difference, surround you with talented people who respect and value each other, and empower you to grow professionally and personally. Making a positive impact for customers, communities, and each other is part of our every day.We're determined to make a real difference for Australia's first peoples. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application.
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