Job Description
Looking to meet new people and earn some extra cash over the summer? We're looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.
As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.
Key responsibilities:
Engage with and welcome our customers in the service areas and on the sales floor.
Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.
Keep the fixtures full and tidy regularly throughout the day to maximise sales.
Maintain great garment care and replenishment of sizes and styles across your department.
Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.
Drives Hello Member program in line with store goals.
Qualifications
What you need to succeed:
A customer service mindset where you always prioritise the customers' needs while serving as a brand ambassador.
A knowledge of fashion and a genuine interest in fashion trends.
A team player who is socially confident and able to communicate with both customers and colleagues.
Flexible and adaptable to a fast-paced environment.
Have a selling mindset with the ability to approach and fulfil customer needs.
Additional Information
This is a part time role with a base hours of 12 hours per week, starting in November, and running until the end of December. Due to data policies, we only accept applications through career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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