Job Description Looking to meet new people and earn some extra cash over the summer? We're looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – December 2024.
As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.
Key responsibilities: Engage with and welcome our customers in the service areas and on the sales floor. Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities. Keep the fixtures full and tidy regularly throughout the day to maximise sales. Maintain great garment care and replenishment of sizes and styles across your department. Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction. Drive the Hello Member program in line with store goals. What you need to succeed: A customer service mindset where you always prioritise the customers' needs while serving as a brand ambassador. A knowledge of fashion and a genuine interest in fashion trends. A team player who is socially confident and able to communicate with both customers and colleagues. Flexible and adaptable to a fast-paced environment. Have a selling mindset with the ability to approach and fulfil customer needs. Additional Information This is a 12 hour base contract for a maximum term basis, starting in November. Due to data policies, we only accept applications through the career page.
Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
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