Full timeAdd expected salary to your profile for insights.Select Plant Australia is one of the largest Specialist Plant Hire service providers in Australia, playing an integral role in the delivery of a wide variety of innovative, high-quality construction projects as part of the Laing O'Rourke Group. Our primary driver is to guarantee the provision of the highest quality plant and associated services to Laing O'Rourke construction projects and the wider market.Select Plant Australia provides a full service offering through its seven major categories: Cranes and Lifting Solutions, General Plant, Heavy Plant, Site Solutions (Buildings and Accommodation), Specialist Rail, Sustainability and Innovation, and Vehicles.As Laing O'Rourke has grown into a $6 billion engineering enterprise dedicated to challenging and changing the face of construction worldwide, Select Plant Australia has mirrored the growth of the parent company, servicing a larger portfolio of projects, both in numbers and complexity. Select Plant Australia is the only total solutions provider within the plant industry and continues to grow and maintain one of the broadest plant ranges and capabilities within its global markets.About the roleSelect Plant Australia operates as part of the Laing O'Rourke Group and has one of the industry's largest and most diverse ranges of equipment, accommodation and tools to deliver on every type of construction project.We have a rare and exciting opportunity for a Hire Desk Manager with a strong administration background to join our Select Plant Australia team.You are responsible for managing a large team to ensure effective productivity and smooth operations of the Hire Desk in each region working from our Malaga office.Key ResponsibilitiesReporting directly into the Region Manager, this role oversees the daily hire desk operations, implements and monitors processes and ensures compliance with company policies and standards.Oversee daily operations of the Hire Desk to ensure efficiency and effectiveness.Implement and monitor operational processes to enhance service delivery.Collaborate with the Region Manager to align Hire Desk operations with strategic goals and ensure compliance with all company policies, standards, and procedures.Liaise with customers to ensure satisfaction and address any concerns.Develop and maintain strong relationships with suppliers to ensure the availability of equipment and services.About YouStrong administration management experience.Proven experience in managing operational processes within the plant hire or similar industry.Demonstrated ability to lead and manage a large team, ensuring productivity and adherence to operational standards.Experience in building and maintaining customer relationships.Understanding of financial processes related to hire contracts, invoicing and budget management.Ability to inspire and motivate a team, fostering a collaborative and high-performing work environment.Excellent verbal and written communication skills, with the ability to effectively interact with customers, suppliers and internal stakeholders.Ability to adapt to changing circumstances and industry trends, adjusting operational strategies as needed.We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.Diversity & InclusionWe are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.
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