About Select Plant Australia Select Plant Australia is one of the largest Specialist Plant Hire service providers in Australia, playing an integral role in the delivery of a wide variety of innovative, high-quality construction projects as part of the Laing O'Rourke Group. Our primary driver is to guarantee the provision of the highest quality plant and associated services to Laing O'Rourke construction projects and the wider market.
Select Plant Australia provides a full service offering through its seven major categories: Cranes and Lifting Solutions, General Plant, Heavy Plant, Site Solutions (Buildings and Accommodation), Specialist Rail, Sustainability and Innovation, and Vehicles.
As Laing O'Rourke has grown into a $6 billion engineering enterprise dedicated to challenging and changing the face of construction worldwide, Select Plant Australia has mirrored the growth of the parent company, servicing a larger portfolio of projects, both in numbers and complexity.
About the role We have a rare and exciting opportunity for a Hire Desk Manager to join our Select Plant Australia team. You are responsible for managing a large team to ensure effective productivity and smooth operations of the Hire Desk in each region working from our Malaga office.
Key Responsibilities Oversee the daily hire desk operations, implement and monitor processes, and ensure compliance with company policies and standards. Ensure efficiency and effectiveness of daily operations of the Hire Desk. Collaborate with the Region Manager to align Hire Desk operations with strategic goals. Liaise with customers to ensure satisfaction and address any concerns. Develop and maintain strong relationships with suppliers to ensure the availability of equipment and services. About You Proven experience in managing operational processes within the plant hire or similar industry. Demonstrated ability to lead and manage a large team, ensuring productivity and adherence to operational standards. Experience in building and maintaining customer relationships. Understanding of financial processes related to hire contracts, invoicing, and budget management. Ability to inspire and motivate a team, fostering a collaborative and high-performing work environment. Excellent verbal and written communication skills, with the ability to effectively interact with customers, suppliers, and internal stakeholders. Ability to adapt to changing circumstances and industry trends, adjusting operational strategies as needed. Benefits We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry-leading paid parental leave policy, an additional purchased leave option, and coaching programs for staff on parental leave.
Diversity & Inclusion We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.
Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Applications from recruitment agencies will not be considered.
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