Job Description
Seeking a Salesforce Certified Business Analyst to shape our future customer assist program.
This is a full-time, 12-month fixed term contract with hybrid work conditions - home and office.
About the role
It's an exciting time to be a Business Analyst at People First Bank!
Our team of Business Analysts are at the forefront of shaping the creation of a new bank by working on concurrent exciting and complex projects across a multi-divisional portfolio of work.
We are thrilled to offer an exciting opportunity for a Senior Business Analyst - Salesforce, to leverage your extensive Salesforce expertise that will shape the future of our Customer Assist platform.
As a key member of a collaborative and dynamic team, you will work closely with multiple stakeholders to drive transformational projects that impact our members.
This versatile role involves breaking down Epics into features and user stories, facilitating productive elaboration sessions, and leading or assisting with stand-ups as needed.
Your contributions will play a pivotal role in the success of our initiatives and the continued evolution of the platform.
About you
A Salesforce Certified Business Analyst credential and any other Salesforce qualifications are essential for this role.
Additionally, your work history demonstrates:
Extensive experience in an Agile Senior Business Analyst role Experience implementing Salesforce changes within a banking environment An ability to think analytically and maintain a high level of attention to detail Exceptional communication skills that enable you to collaborate with stakeholders at all levels Adaptability that allows you to successfully deliver in dynamic environments.
Candidates who have completed PRINCE2 qualifications and have knowledge of both Agile Business Analysis and BABOK will be highly regarded.
Why you'll love working with us:
People First Bank - our new brand - says exactly what we're all about: people.
We're committed to supporting and growing our team and creating an outstanding work environment.
You'll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Extend your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognized for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank.
We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment.
We're big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career.
Click 'Apply' now and submit your application, including a cover letter and current resume.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
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