Head of Services and Concession ManagementLocation: QueenslandWorking at Transurban: It's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions - building and operating safer, smarter, and more sustainable roads - to solve pressing transport challenges that are slowing cities down.About the RoleWe're seeking a Head of Services and Concession Management Queensland to support the GM Queensland with the strategic and operational management of concession agreements and services contracts with BCC and the DTMR in line with the contractual requirements. You'll join an innovative team, who work collaboratively to drive successful outcomes. As our Head of Services and Concession Management Queensland, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging, and exciting work.Day-to-Day Responsibilities:Lead efforts to optimize concession performance, drive compliance, and implement process improvements and innovations.Single-point accountability for all Queensland concession and services contract matters, ensuring a consistent focus and approach in managing the day-to-day operations.Management of key stakeholders in government, industry, and community.Lead negotiations with DTMR and BCC on changes to services contracts including renewal and contract amendments.Qualifications and Experience:Tertiary qualifications in Business, Commerce, or Law, or equivalent experience.10+ years of demonstrated success in senior leadership roles managing complex stakeholders.Ability to influence government and industry stakeholders on key strategic and policy issues.Ability to respond to emergency situations as required, on a 24x7 basis to meet business needs.Strong understanding of legal and commercial structures and interpreting deeds, contracts, and legislation.If you meet some of these requirements, but not all, we encourage you to submit your application.Benefits:A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.Learning and development opportunities to support your career interests.Health and wellbeing support - access to Headspace and our EAP program, wellness facilities, and more.Share offers and insurance benefits.Social activities, community give-back programs, and paid volunteer days.We embrace diversity with a foundation of safety, wellbeing, and inclusion; where everyone belongs. We treat everyone with fairness, consideration, and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience. We want to ensure everyone feels comfortable and safe to express ideas, questions, and concerns.We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on ****** to help us keep cities moving? Apply today.
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