Management (Information & Communication Technology) Full time Founded in 1993, Localsearch proudly stands as one of Australia's largest digital marketing powerhouses, empowering over 300,000 local businesses nationwide.
Our dedicated teams provide nationwide client support, fostering a culture of collaboration and innovation.
We aim to be a key ally for Aussie businesses, expanding our digital solutions throughout 2024!
What will you do?
The purpose of the Head of Platforms position within Localsearch is to ensure the smooth operation, optimisation, and innovation of the company's core platforms and related development processes.
Responsible for overseeing the Platforms Development team, the Head of Platforms plays a pivotal role in maintaining the reliability and efficiency of the company's core platforms while driving continuous improvement and innovation.
Ensure smooth, secure operation of IT platforms and manage Post Incident Reviews Oversee technical support for employees and sales teams, resolving issues to maintain productivity Lead the team to optimize development processes, streamline deployments, and automate testing Align platform solutions with strategic business goals Collaborate with senior management on tech strategies for growth and innovation Maintain quality assurance processes to ensure high-quality, bug-free software Ensure systems comply with security, regulatory, and privacy standards Monitor system performance, identify bottlenecks, and implement optimizations Build and lead a high-performing team, fostering skill growth and development Manage offshore relationships and recommend offshore/hybrid or augmentation models to support Localsearch's IT capacity growth.
Strengthen vendor relationships, evaluate emerging products, handle due diligence, negotiate contracts, manage SLA breaches, and approve invoices as delegated by the CTO.
Who are you & what will you bring?
Extensive experience in software development, CRM, subscription engines, payment gateways, and finance systems Proven leadership in managing cross-functional teams to achieve business goals Expertise in IT infrastructure, DevOps, digital product development, and strategic planning Strong communication skills, able to explain technical concepts to non-technical teams Proficient in Agile methodologies and tools like Jira and Confluence Skilled in quality assurance, regulatory compliance, and cybersecurity best practices Strong problem-solving abilities to optimize processes and drive improvement Bachelor's degree in Computer Science or related field; certifications in Salesforce CRM, Zuora, or similar systems preferred Why it's great to work with us!
Perks - Paid parental leave, free parking, discounted gym memberships, and a café with barista-made coffee.
Benefit from our employee referral program, 24/7 online retail discounts, and special rewards for tenure and birthdays!
Location - Directly opposite Robina Town Centre, making it easy to run errands, grab a bite, or go shopping —all within your lunch break!
Culture - We celebrate success!
Join our annual company-wide conference and participate in recognition programs honoring high performers, exceptional customer service, and those who embody our core values: Client for Life, Teamwork, Unquestionable Integrity, Challenge Complacency, and Dream Big & Have Fun.
Flexibility - We prioritise work-life balance with flexible arrangements to keep you engaged and fulfilled.
Our diverse team fosters a supportive and fun workplace, making it a joy to come to work every day.
Development - We're dedicated to helping you build a meaningful career through development initiatives like our internal Mentoring Program and on-the-job training, supporting your professional and personal growth.
Wellbeing - This matters!
Our comprehensive program addresses physical, mental, financial, and community needs to help you thrive in all aspects of life.
APPLY NOW!
At Localsearch we are committed to providing an inclusive workplace and are proud to be an equal-opportunity employer.
We celebrate, support, and thrive on diversity.
We seek to recruit, develop, and retain the most talented people based on merit, competence, and performance.
Our goal is to represent, at all job levels, the clients we serve.
Your application will include the following questions:
Are you a permanent resident of Australia?
Are you located within a commutable distance to our Gold Coast office?
What is your annual salary expectation?
When are you available to commence?
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