Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses, and the self-employed.
Across all our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100 million customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem.
Intuit is known for its track record of innovation, customer centricity, and consistent recognition as a top place to work.
Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers.
For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones.
Over 13 million businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation.
We are looking for a highly motivated partner management leader to join the Intuit Mailchimp global partner team and take our business to the next level.
You will play a critical role in building and leading a team of Strategic Partner Development Managers (PDMs) and driving results from their efforts to form and monetize strategic agency partnerships and developing go-to-market (GTM) partner motions, ensuring world-class engagement with Intuit Mailchimp.
Your team will be responsible for acquiring and managing Strategic Partners, driving deep engagement, with a focus on delivering mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience.
Responsibilities Build and manage a high performing Strategic PDM team which will be responsible for acquiring and developing some of our most strategic partnerships in the market. Build and drive GTM motions with key local ecosystem partners across the ANZ. Roll up the sleeves and support your team in pitching, recruiting, and managing mid-market Digital Marketing and Ecommerce Agencies through targeted, proactive, high touch approach. Develop and maintain executive relationships across our strategic partner community through regular in-person engagements.
Serve as the first point of executive escalation to address partner concerns and misalignments. Alongside your global counterparts, build, and scale the Strategic PDM strategy, playbook, and operating model globally, collaborating with our regional teams. Work cross-functionally across the entire Intuit organization to garner support for your team, ensuring overall customer and partner success. Working closely with cross-functional business partners, develop training, skills development, and performance programs to create a high-performance culture within the team. Analyse and drive performance metrics across the team, identify trends, and make data-driven recommendations to deliver deeper engagement and faster partner-led revenue growth. Help coach and train new team members in your direct line and across the partnership organisation. We offer An exceptional Employee First culture with excellent remuneration including bonus, equity, benefits, ongoing training and career growth. An Agile structure where your ideas are heard and you become an integral part of our business. A Hybrid working structure of both office and home, with our offices boasting amazing Harbour views in Sydney CBD. A diverse inclusive culture. A real family feel with lots of wellness, fun activities and company rewards. Minimum Requirements 10+ years of experience in alliances, partner management, sales, and/or business. 5+ years of experience in group managerial roles responsible for a high-performing partner management. Proven experience in establishing, developing, and scaling service partnerships for SaaS. Ability to think strategically and analytically about growth opportunities with strategic partners. Excellent written and verbal communication. Bachelor's degree in business, marketing, or related field, or equivalent experience. Preferred Qualifications Track record of successfully shepherding multiple partners through an end-to-end partner journey starting with new partner acquisition all the way to long term revenue growth. Familiarity with Martech, Ecommerce and Digital Marketing Agency and Technology ecosystems. Experience working with medium sized service providers. Experience leading internal growth teams within a fast-growing marketing or ecommerce environment. Existing agency network and relationships.
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