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Zurich's AU & NZ business has three core segments: Retail, Group Insurance, and General Insurance, who have end-to-end accountabilities to better serve their customers. They are enabled by Shared Services teams that have a large portfolio of responsibilities. Technology (IT), Sustainability, Agile & Continuous Improvement, and Strategy & Strategic Execution form a portfolio. Our Technology team is critical to progressing Zurich towards being Australia's leading Digital Insurer.
The Technology strategy focuses on:
Strengthening Foundations through security, stability, and scalability.
Building for the Future through enabling agility, simplicity, and efficiency.
Enabling the art of the possible through modernizing our technology architecture, innovation, and enabling digitalization of experiences.
The Head of Data & AI/ML Engineering (Practice Lead) will be responsible for guiding the strategic development and application of Data and AI/ML Engineering practices within the organization. This role involves:
Leading a team of experts, setting strategy, best practices, and ensuring the successful implementation of cloud-native, data-driven, and AI/ML initiatives that ultimately enable frictionless and meaningful customer experiences and deeper insights.
Playing a crucial role in shaping a data-centric culture and the role data plays in our modern architecture vision.
Delivering business value through advanced analytics and AI/ML solutions.
Responsibilities include:
Working together with the architecture team to design the modern vision for our data architecture across our various businesses to enable business outcomes and a roadmap to achieving this.
Developing and guiding the implementation of a comprehensive data and AI/ML engineering practice strategy aligned with the modern data architecture and the company's business goals.
Leading, mentoring, and developing a team of data engineers, AI/ML, and automation engineers, ensuring the practice contains the right capabilities and experience while enabling continuous learning towards up-to-date skills.
Continuously improving the operating model on how the practice delivers, optimizing proximity to customer, efficiency, and platform foundations.
Overseeing the design, implementation, maintenance, and continuous improvement of scalable data infrastructure and pipelines.
Supporting the development and deployment of AI/ML models and algorithms to solve complex business problems.
Collaborating with cross-functional teams to identify and prioritize AI/ML use cases.
Important to your success - let's grow together
The ideal candidate will have:
Tertiary qualifications in a relevant discipline with active demonstration of keeping skills and capabilities up to date.
Multiple years of experience in data engineering & AI/ML engineering leadership roles, including people leadership, program delivery, and practice management.
A proven track record of success in executing large data platform delivery programs and meeting defined goals and objectives.
Experience with data tooling and technologies is essential.
Experience with cloud platforms (AWS preferred) and cloud-native data platforms (Snowflake preferred).
Preference for candidates with experience in ML, deep learning, NLP, and LLM frameworks and technologies (e.g., Sagemaker, Textract, Comprehend, and Lambda).
Preference for candidates with Automation/RPA experience (UI Path, MS Power Platform).
In-depth knowledge of methodologies and practices such as Agile, DevSecOps, Data/MLOps, etc.
Knowledge of the insurance industry is preferred.
Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, along with 15 days personal/carer's leave (we empower our people to manage their own well-being).
Grow and thrive in your career (we support and encourage it) with award-winning training programs.
Work with global, diverse, and inclusive teams.
Explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Access programs to stay healthy and feel healthier, along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal.
Access to Family Care (parental leave) and opportunities to volunteer.
Work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets.
We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.
Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, please apply today to start your adventure.
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