As a Visual Merchandiser Manager, you work at the heart of a fast-paced fashion business. In your store, you create an environment that inspires customers to explore their personal style. You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible for implementing and following up with your team to protect the Visual Identity to make us the No. 1 fashion destination.
Key responsibilities:
Keep up to date with current fashion trends and styling techniques to anticipate your customers' needs. Share, inspire, and educate your team on seasonal trend information. Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook. Ensure you have well-styled mannequins in windows and in-store and that garment presentation is in line with the concept ID. Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales. Plan and prioritise the commercial workload according to business needs and budget. Evaluate and develop the visual and commercial skills of the visuals and store teams and secure succession planning within the store visual team. Lead visual training for all colleagues to support garment presentation in line with the Commercial Handbook. Qualifications To be successful in the role as a Visual Merchandiser Manager, we believe you are a confident, inclusive, and fashion-loving leader who develops your team and supports them to reach their goals individually and as a team. You stay up to date with current fashion trends to ensure you are equipped to deliver a great customer experience, allowing customers to be confident in exploring their personal style. You have a commercial mindset and are motivated by seeing actions turn into results. Your agile mindset means you are flexible and able to adapt to an ever-changing environment. In addition, you are communicative and socially confident, fostering positive interactions with colleagues and customers.
What you need to succeed:
Customer-centric approach with proven results in creating a great customer experience through visual merchandising. Up to date with current fashion trends and the retail landscape. Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast-paced business. Commercial mindset with the ability to analyse figures and formulate plans to maximise sales. The ability to delegate, follow up, and provide straightforward feedback with the goal of coaching and developing your team. Excellent interpersonal skills and the ability to communicate clearly with all team members. Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development. Additional Information This is a full-time role . Due to data policies, we only accept applications through our career page.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas.
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