Guest Service Agent

Details of the offer

Apply now Job no: 502523
Work type: Full time
Location: Hobart
Function: Front Office/Reception

About Henry Jones The Henry Jones Art Hotel is Australia's first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art works. Couple this with our award-winning accommodation, restaurants and bars, we offer an unparalleled experience that is far more than just five-star luxury accommodation.
What you can expect in a day in this role? In this full-time role, no two days will be the same. You'll work across a variety of roles, including managing Reservations, assisting guests as a Porter, parking cars as a Valet, and greeting and checking in guests as a Front Desk Receptionist.
What you will bring to the role: Excellent communication, interpersonal and time management skillsExperience with hotel reservations software RMS preferred but not essentialPrevious experience in a front office role or customer service is preferredAbility to multitask and work well under pressureA current full manual driver's licenceA flexible approach to working hours over a 7-day roster including weekends, public holidays, and evening shiftsWhat you can expect from us: Opportunities for growth and advancement in your hospitality careerFree meal while on shiftThrive in a positive and team-oriented work environmentAccess to exclusive perks offered to Federal Group employees, including discounts both internal and external, staff meals, and a range of additional benefits to enhance your experience with us.Interested? Take the next steps.. We look forward to hearing from you, so click "Apply" and follow the steps to send us your resume and cover letter addressing what you will bring to a role as a Guest Service Agent.

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