Client Service Officer (4 Positions)

Details of the offer

Department of JusticeMonetary Penalties Enforcement Service
Applications must be submitted by Sunday 24 November, 2024 11:55 PM AEST.
Award/Classification:
Tasmanian State Service Award - General Stream Band 3
$72,605.00 to $78,481.00 per annum
Employment type:
Permanent, full-time
Region:
South
Location:
Rosny
The position contributes to the effective collection of monetary penalties issued by public sector bodies.
We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Duties

Respond to telephone and other enquiries, including undertaking assessments of the financial circumstances of clients, in order to negotiate appropriate payment arrangements.
Research the location of clients who are in contravention of their payment obligation and contact those clients who have been located.
Provide recommendations to Team Leaders on enforcement or other action that may be appropriate.
Participate in field enforcement operations and undertake other duties under the Monetary Penalties Enforcement Act 2005.

Pre-employment Checks
The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.
The following checks are to be conducted:

Arson and fire setting
Violent crimes and crimes against the person
Sex-related offences
Drug and alcohol related offences
Crimes involving dishonesty
Crimes involving deception
Making false declarations
Malicious damage and destruction to property
Serious traffic offences
Crimes against public order or relating to the Administration of Law and Justice
Crimes against Executive or the Legislative Power
Crimes involving Conspiracy
Disciplinary action in previous employment.

Application Process
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. We do not require a separate statement addressing the selection criteria.
Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.
Please apply online by clicking the 'Apply Now' button.
Refer to the 'Information for Applicants (DOJ)' document for further information. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4914.
For more information
Name: Katherine DrakePosition: Manager Policy and ProjectsEmail: ******: (03) 6165 7569 | 0408 508 734

Review the Statement of Duties and consider if you meet the requirements.
Speak to the Contact Officer if you have any questions.
Submit your application including any additional documents as specified in each individual job vacancy notice.

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Nominal Salary: To be agreed

Job Function:

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