Sunshine Coast Council – Sunshine Coast QLD10 days ago, from Sunshine Coast CouncilAt Council, we're proud of our region. We collaborate with the community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you'll want to join our team!With the vision to be Australia's most sustainable region - Healthy, Smart, and Creative, Council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship, and creativity, along with opportunities and a lifestyle for all to enjoy.About the RoleThe Customer and Planning Services Group is focused on nurturing and growing customer relationships. The Group aims to provide excellent strategic and operational services to business and the community by balancing Council's requirement for effective service delivery with the pursuit of innovative and customised solutions.The Group Support Officer is a key point of contact for the Group's internal and external clients and will provide confidential administrative assistance to the Group Executive and the broader team with an emphasis on professionalism and outstanding customer service. Responsibilities will include, but not be limited to:Delivering quality and timely responses to communication and correspondence.Researching and analysing information in order to prepare correspondence, reports, agendas, and minutes on behalf of the Group Executive, and attend to follow-up actions.Carry out business administration functions such as processing financial transactions and reports.Liaising with other staff, management, and external service providers in an efficient and courteous manner.This position is based at Sunshine Coast City Hall, in the heart of Maroochydore CBD. This state-of-the-art and sustainable building is designed to achieve an innovative and collaborative workspace.About youAs a Group Support Officer, you will have a high level of business acumen with the ability to interpret various policies, procedures, and guidelines.You will possess demonstrated strong time management, high-level attention to detail, work prioritisation, and organisation skills with the demonstrated ability to work both independently and interdependently to ensure work tasks are delivered on time and to a high standard.You will have strong written and verbal communication skills, with demonstrated ability to prepare business correspondence, and a good understanding and working knowledge of the Microsoft Office suite of products.As a requirement of this role, you will have a Certificate III or IV in Business Administration/Local Government or other relevant disciplines, or equivalent relevant experience.Our Culture & Employee BenefitsCouncil is committed to creating an inclusive, culturally diverse, healthy, skilled, and dedicated workplace culture. As an employee, you will enjoy a range of benefits and working styles to suit you:Wellbeing: Your wellbeing is important to us; therefore, we offer a number of different initiatives such as discounted health-related memberships, fitness passport, employee assistance program, and development opportunities.Extras: Those extras make a difference; therefore, we offer salary packaging options on novated leases, superannuation, smartphones, and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.How to applyYour written application should include:A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; andA current resume or curriculum vitae.Once you have these two documents ready, click 'Apply Now' and follow the prompts to complete your application.Further InformationHelpful information to assist you in completing your application is available on the Sunshine Coast Council website.To learn more about Council's vision and projects, you can view the Corporate Plan 2024-2028.For specific enquiries contact Karen Walters during business hours on 0427 687 ***.We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team ****** Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion, and sexual orientation. To deliver the best service to our region, we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.
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