Group Privacy and Compliance Manager
Location: Melbourne CBD, VIC, Australia
Time Type: Full-time
Posted on: 6 Days Ago
Job Requisition ID: JR10738
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge. With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.
Step into the Group Privacy and Compliance Manager position at Probe CX, an industry-leading customer experience and digital transformation provider with over 19,000 employees across five countries and multiple brands.
About the Role
The Group Privacy and Compliance Manager is responsible for overseeing and managing the compliance framework across Probe CX. The role involves designing, implementing, and continuously reviewing and improving compliance programs to ensure adherence to applicable laws, regulations, and industry standards.
Key Responsibilities:
Compliance Strategy and Advisory: Develop, implement, and manage a compliance program aligned with regulatory requirements. Assess company operations to identify risks and develop mitigation strategies. Maintain accurate records of compliance activities, assessments, and corrective actions.
Auditing: Regularly audit Probe CX compliance procedures and operational practices to identify weaknesses and recommend improvements. Coordinate audits on privacy, debt collection, and other guidelines to assess potential risks and non-compliance.
Incident Response and Reporting: Monitor and manage compliance incident reports, leading investigations and ensuring appropriate corrective actions.
Licensing: Assist with license renewals and notify regulatory bodies of any relevant changes.
Risk Management: Identify, assess, and mitigate compliance risks in Probe CX business activities.
ESG: Support Probe CX's ESG strategy, focusing on data governance and compliance.
About You
You are an experienced compliance professional specializing in privacy regulations. You excel at identifying risks, implementing solutions, and managing compliance programs.
Skills and Experience Required:
Minimum of three years' experience in a compliance role with a focus on privacy compliance.
Strong analytical skills to assess risks and implement effective solutions.
In-depth knowledge of local, state, and national laws, standards, and codes, including privacy regulations.
Ability to analyse incident reports, identify trends, and produce stakeholder reports.
Strong leadership skills to drive compliance initiatives and ensure timely execution.
Collaborative and able to work cross-functionally with internal and external stakeholders.
Commitment to ethical standards and high levels of integrity.
Excellent communication skills to explain compliance concepts to diverse audiences.
Ability to manage multiple deadlines in a fast-paced environment.
Solid understanding of legal requirements, including Privacy and Australian Consumer Law.
Australian Citizenship.
Melbourne Based.
If you're passionate about compliance and privacy and ready to make an impact within a dynamic, fast-paced environment, we'd love to hear from you! Apply now to join our team and help shape the future of compliance at Probe CX.
Probe Group firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.
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