About Us
NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts.
We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating!
Our vast national network delivers solutions in trade, industrial, wholesale, and mining and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.
About the Role
Interpreting parts, processing customer orders, ensuring efficient dispatch of products and parts, promoting specials, arranging buy-ins, processing credits, and being the first point of contact for our customers both in person and over the phone.
Providing accurate and technical parts support to our trade, industrial, and mining customers and leveraging your expert automotive parts and/or mechanical knowledge.
Assisting customers with product information, technical advice, and comfortable selling, providing solutions and problem-solving.
Building strong customer relationships and providing exceptional customer service.
What We're Looking For
An automotive parts interpreting "know how" – in other words, your technical parts knowledge from previous parts interpreting experience and/or your mechanical background.
A passion for providing exceptional customer experiences and creating 'moments that matter'.
Confidence in sharing your 'know how' and the ability to adapt communication of technical information to the understanding of the customer.
An innovative and collaborative approach to your work.
A solution-focused problem solver with sound computer skills.
Comfortable working in a fast-paced and dynamic environment as part of a high-performing team.
Why Our Team Loves Working at NAPA
Competitive salary and generous incentives for outstanding performance.
Relax and enjoy weekends with family and friends with a Monday to Friday roster.
Genuine recognition via our values-based REACH recognition program, offering real rewards.
We genuinely care about supporting you to reach your full potential and offer tailored 'NAPA Know How' career opportunities linked to your personal development plan.
A company-funded, professional uniform & team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX.
We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
We value differences in backgrounds, cultures, abilities, and experiences.
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this.
Paid volunteer leave allowing you to give back to your chosen charity/community organisation.
Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards, and our employee recognition program, plus so much more!
About Us: Movement is in our DNA.
We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and South East Asia.
Our iconic brands include Repco, NAPA, McLeod Accessories, and Motion Industries.
Yet we are more than just a parts and service company.
We propel people forward.
With over 8000 team members in Asia Pacific and 60k+ globally, being part of Genuine Parts Company won't leave you standing still.
Reach is key to our success.
Learn more about our business online at .
Former GPC team members are welcome to apply.
To find out more about NAPA, please visit .
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.
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