At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do… We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year.
About the GTM Business Analyst... We are seeking a dynamic and experienced Go-To-Market (GTM) Business Analyst to join our team. The ideal candidate will have a strong background in capturing end-to-end requirements, challenging the status quo, and driving cross-functional enablement. You will work closely with various stakeholders across the organisation to ensure seamless execution of GTM strategies and initiatives.
What you'll do... Requirement Gathering & Analysis: Collaborate with stakeholders to capture and document detailed business requirements for GTM initiatives.
Conduct thorough analysis of current processes and identify areas for improvement, ensuring alignment with business goals.
Running tech/application(s) RFPs and optimisation/Administration as required.
Translate business needs into actionable functional specifications.
Stakeholder Management: Work with cross-functional teams including Sales, Marketing, Product, Finance, and Operations to ensure alignment and integration of GTM strategies.
Facilitate workshops and meetings with stakeholders to gather input, validate requirements, and drive consensus.
Challenging the Status Quo: Proactively identify opportunities to optimise existing processes and challenge current practices that hinder business growth and basic operational efficiencies.
Present innovative solutions and drive change management initiatives to enhance the effectiveness of GTM strategies.
Enablement & Support: Liaise with L&D team(s) to develop and deliver training materials, documentation, and resources to support GTM initiatives across various functions.
Ensure that all relevant teams are fully enabled to execute their roles within the GTM framework.
What you'll have... Qualifications: Extensive experience as a Business Analyst with a focus on Go-To-Market strategies.
Experience working with Salesforce CRM (sales cloud).
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Proven track record of successfully managing cross-functional projects and driving business enablement.
Excellent communication and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels.
Experience in challenging existing processes and implementing change management initiatives.
Proficiency in business analysis tools and methodologies.
Personal Attributes: Proactive: Takes initiative to identify and solve problems before they escalate.
Innovative: Always looking for new ways to improve processes and drive business success.
Collaborative: Works well in a team environment and is able to build strong relationships across a global organisation.
Flexible: Ability to build rapport with global stakeholders including regular out of timezone late/early meetings.
Detail-Oriented: Pays close attention to detail and ensures accuracy in all deliverables.
Our Perks & Benefits… Equity packages for you to be a part of the SiteMinder journey.
Hybrid working model (in-office & from home).
Mental health and well-being initiatives.
Generous parental (including secondary) leave policy.
Paid birthday, study and volunteering leave every year.
Sponsored social clubs, team events, and celebrations.
Employee Resource Groups (ERG) to help you connect and get involved.
Investment in your personal growth offering training for your advancement.
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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