Global Service Governance Lead

Global Service Governance LeadFull time Permanent RoleAdelaide Based PositionCandidates with valid Australian visa will be considered for this position.
The client does not offer visa sponsorship.One of our clients is looking for a Service Governance Lead to ensure that service management procedures are successfully adopted, followed, and continuously improved.
This role understands the impact of these strategies and delivers service management process improvements.Required:Solid understanding of ITSM best practice and process engineering.Use of and experience in ServiceNow or similar modern ITSM toolset.Experience in Asset Management, CMBD process automation, and the use of Application Programming Interfaces (APIs) in an IT operational environment.Comprehensive experience of ITSM within a corporate environment.Experience in standardisation of ITSM practices across a global service, consumed in multiple locations.Experience and knowledge of Service Management principles, methodologies, and APIs.Experience with large scale technology change environments.
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