We're on the hunt for a Retail Supervisor to lead the #GhandaGang in Margaret River, WA!
About us:Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian-owned and operated clothing brand.
Our success has been built on our ability to offer superior quality, locally designed garments at an affordable price, whilst delivering an unbeatable customer service experience. The shared values and collaboration between our store and Head Office support teams has seen us grow to over 100 locations across the nation and we aren't slowing down any time soon!
About you:We'll know you're the one if you're someone:
With demonstrated leadership experience - who leads from the front, empowers their team, and embodies a leadership style in line with our organizational values
Who thinks customer first, nails the fundamentals and takes retail seriously
With similar experience in a retail/hospitality, though this is not a deal-breaker. At Ghanda we value the right attitude over experience!
A day in the life:As a RETAIL SUPERVISOR you will have direct responsibility for:
Leading, coaching, and training a team of up to 30 team members
Driving the Ghanda values with your store team
Maintaining a high standard of store presentation in line with our visual merchandising guidelines and brand direction
Liaising with your Stock Allocator and working independently to maintain appropriate stock levels throughout the store to maximize return on floor space
Preparing and monitoring store rosters, sales reports, and store/team compliance
Ensuring customers receive prompt service and high-quality goods and services
Responding to customer inquiries and complaints about goods and services
Planning and preparing work schedules, and assigning staff to specific duties
Interviewing, hiring, training, evaluating, dismissing, and promoting staff, as well as resolving staff grievances
Instructing staff on handling difficult and complex sales procedures
Examining returned goods and deciding on appropriate actions
Taking inventory of goods for sale and ordering new stock
Ensuring goods and services are correctly priced and displayed
Enforcing safety and security procedures within the store
Why Ghanda?
38-hour week: No fixed-rate salary. Get paid for the hours you work, no less! Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hours
Generous remuneration package: clothing and phone allowances plus monthly bonus scheme
Unlimited clothing discount for you and your direct family
Employee engagement initiatives: team training nights, feedback surveys and peer-nominated award programmes
Unparalleled career progression opportunities: We're actively searching for our next senior business leaders, Visual Merchandisers and Stock Coordinators. Each of our Cluster, Regional and State Managers and Visual Merchandisers began their Ghanda journey on the shop floor, joining us as either a Sales Assistant or Store Manager
If you think you're the next best thing to hit the #GhandaGang, we're ready to hear from you! Please submit your resume and creative cover letter (we're all about the details!)
*Recruitment agencies should note that Ghanda Clothing does not accept agency resumes. We will not accept responsibility for any fees associated with the submission of unsolicited agency resumes.
Job Type: Full-time
Pay: $63,000.00 – $75,000.00 per year
Work Authorisation:
Australia (Preferred)
Work Location: In person
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