ABOUT USCotton On is a global fashion and lifestyle brand that empowers people to look, feel, and be the best version of themselves. Our products are designed to make everyday experiences better, celebrating diversity and inclusivity because we believe self-expression is for everyone.Our brand DNA is defined as Effortless, Fun, Optimistic, Genuine, and Inclusive. We're restless - it's what fuels our fire and sparks our big ideas. We're better together - join our world, and let's do good things together.THE ROLEWe're excited to announce that we're on the lookout for Cotton On's new General Manager of Retail. Reporting directly to our Brand Director, Bianca Ginns, you'll play a pivotal role in driving global excellence in channel trade, operations, and customer experience across all our retail touchpoints. Your mission will be to lead the charge in delivering an exceptional customer experience in every Cotton On store around the world.SKILLS & EXPERIENCEProven experience as a General Manager or in a similar leadership role within retail, preferably in fashion or apparel.Strong understanding of retail operations, including sales techniques, merchandising, and inventory management.Exceptional leadership and communication skills with a track record of inspiring and developing teams.Deep customer intelligence, with an intimate understanding of the market. Demonstrated ability to create an ecosystem for the customer, with great instinct and a fierce dedication to protecting how a brand appears across all touchpoints.Possesses strong digital capabilities, with a comprehensive understanding of the market and the unique needs and preferences of our team and customers. Skilled at leveraging modern digital tools and platforms to drive engagement and deliver exceptional value, ensuring our strategies resonate with today's digitally-savvy generation.Strategic thinker with a results-driven approach and a passion for driving business growth.Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).Join us in this exciting opportunity to shape the future of Cotton On's retail experience globally. Let's do great things together!OUR CULTURETo describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical. Our team members are a passionate group of people, committed to making a real difference in people's lives through our philanthropic arm, the Cotton On Foundation. It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world.BENEFITSWe are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to do their best work and to support this we provide:50% team member discount off all brands (excl. Ceres Life which is 30% off)A world class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts and free fitness classes (think reformer Pilates classes, personal training sessions, yoga studio, spin room and run club!)A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door!The Beckley, our in-house café with chef prepared healthy meals, coffee and snacks. You can also grab a nutritious take home meal, taking the stress out of dinner time.Flexible working – enabling you to find the right working rhythm to be at your best.Competitive salary packaging – ensuring we are constantly benchmarking to industry.On-site concierge, let us help you get your life sorted with dry cleaning, car wash and more.An Employee Assistance Program for you and your family.Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work.Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together.Do you have a dog? Bring them into the office. We love them!At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us. We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.If you have any individual needs in order to fully participate in the recruitment process, please contact us at ****** so we may support you in completing the job application process.
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