Pokolbin, Newcastle, Maitland & Hunter NSWThe Convent located in the heart of Australia's older wine region, the Hunter Valley is seeking an experienced General Manager. As our new General Manager, you will be well versed in all aspects of Hotel Operations and will be an integral part of delivering our bespoke and personalised experience to our guests. We are seeking a passionate people person, who has a real eye for detail, can think on their feet to problem solve and who is not afraid to be hands on.Pivotal for this role will be an in-depth understanding and extensive experience in food and beverage, ideally with exposure to events operations and management. As a dynamic and strategic leader, you will be commercially savvy to move the business forward now and into the future.About The Convent Hunter ValleyRenowned for its sweeping views, it is the combination of location, architecture and ambience that makes The Convent the most magical place in the Hunter Valley.With 19 intimate guest-rooms and suites, The Convent offers a range of accommodation options to meet the needs of every guest, each of which has been lovingly crafted to embrace you in the comforts of a grand manor house. A short stroll down the tree-lined driveway is Circa 1876, located in a historic cottage on the picturesque grounds of Roscrea Estate. Circa 1876 quite literally brings the 'farm to fork' ethos to life as guests overlook the organic kitchen garden. Overlooking the Wisteria Courtyard at The Convent, Restaurant Eighty Eight is a more relaxed dining experience.Salter Brothers Hospitality currently operates 16 retreat hotels and estates; more than 20 restaurants and bars; 8 Spa Anise spas and other wellness facilities; as well as Spicers Scenic Rim Trail, one of the largest ecotourism ventures in Queensland with 38 rooms over five campsites. There are plans for considerable growth in the near future.The role and key duties:Build, lead, inspire and develop an exceptional team of hospitality professionals who will help drive the success of the Hotel;Ensure products and services delivered are consistently of the highest quality and continually improved;Ensure that every guest has an experience that exceeds their expectations and work on introducing innovative tourism opportunities within the Hotel to further drive the guest experience;Manage the financial budgets in respect to incremental revenue targets, labor and operating costs, and monthly forecasts;Grow profit in all areas of the business and across all market segments;Proactively seek ways to engage demand and drive bookings;Champion marketing and brand awareness at a local level by developing and maintaining positive relationships with local neighbors and key stakeholders;Essential criteria required to be considered:Minimum of 3-5 years experience in a General Manager position from within a luxury retreat or hotel;Strong experience in Food & Beverage, preferably fine dining and multi outlet;A high level of business acumen; Strong understanding of COGS, business expenses and managing P&L's;You must understand how to operate and market your own business and maximise revenue across all departments;Have the passion, energy and enthusiasm along with proven ability to lead and motivate a dedicated and culturally diverse team;Excellent communication skills, a professional and friendly demeanor;Willingness to tackle every aspect of the business with a hands-on approach and a positive attitude.To apply online, please click on the apply button.
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