General Manager, Emerging Individual Markets Skip to content
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Are you committed to bringing your best to life every day?
At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.
We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most – and that's a great purpose to bring us together at work every day.
We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions. We're a values-driven business that strives for high performance and growth as we look towards the future.
The Role Reporting into our Chief of Individual Business, the General Manager, Emerging Individual Markets is a newly created role in our organisation.
This critical role will be responsible for -exploring, developing and driving the implementation of new growth opportunities for the individual insurance market.
You will succeed by identifying new opportunities, creating new tailored solutions and propositions for identified non-advised customer segments, beyond our core retail (advised) channel, along with coordinating the delivery of these new solutions to the market.
The purpose and focus of your role is to lead the exploration of new channels and propositions opportunities, with the ultimate objective of developing new revenue streams for MLC over and above our existing advised channels.
In this role, you will also have the opportunity to resource and build a team to support you in delivering to our strategic objectives.
About you You are a highly experienced professional with 10+ years of experience in the life insurance industry with deep-seated understanding of the end to end operational environment.
You are familiar with working in customer-centric roles with a combined knowledge in strategy, digital, using data and analytics, and predictability insights to make key decisions. You will have a knack for business development and building key relationships or partnerships with various parties, including affinity partners, in the life insurance ecosystem.
You can speak to your success in identifying new opportunities and translating them into tangible outcomes for the business, with a willingness to roll up your sleeves and play a hands-on role in making things happen.
Lastly, you are a passionate people leader who believes in leading your team through ambiguity and providing ample development opportunities, along with strong stakeholder engagement skills as you take internal teams on a journey through new development opportunities.
Bringing our best to life - why join us? · We do work that makes a genuine difference to our customers, partners and community.
· We have a supportive, inclusive and flexible team culture, including hybrid working.
· We support your growth and development, and careers across our business units and teams that are as unique as our people.
· We reward and celebrate our successes, through our incentive and recognition programs.
· We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
· We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
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